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the thread pane for two of my folders is blank

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  • 3 have this problem
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  • Last reply by Matt

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This just happened to two of my folders. Everything else is ok. The messages are still there, as you can see in the message pane below my thread pane. I see that others have experienced this also and am hoping a fix is on the way soon. Without a fix, TB is unusable.

My details Mac OSX 10.10.5 TB version 38.6

I’ve tried restarting TB and the computer to no avail. I’ve also repaired both folders without any affect.

This just happened to two of my folders. Everything else is ok. The messages are still there, as you can see in the message pane below my thread pane. I see that others have experienced this also and am hoping a fix is on the way soon. Without a fix, TB is unusable. My details Mac OSX 10.10.5 TB version 38.6 I’ve tried restarting TB and the computer to no avail. I’ve also repaired both folders without any affect.

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I "see" nothing.

Are the messages still there? or only a ghost in the index.

Right click the folder, select properties and then repair. That will rebuild the index

As anti virus is getting more popular with MAC users, did you have one identify a virus in email about when this happened?