Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Maps quit working on zillow.com and weather.gov and same problem on some advertising tiles; text from previous pages appears upside down and backwards in space.

  • 6 replies
  • 1 has this problem
  • 967 views
  • Last reply by tonylafrenz

more options

Attached is a screenshot from zillow. I've tried downloading and installing a fresh copy of firefox, refreshing firefox, and re-installing flash. It started a few weeks ago.

Chosen solution

Sorry that should be in Firefox > Preferences on Mac.

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"
Read this answer in context 👍 1

All Replies (6)

more options

Does this happen when you have tracking protection on in Firefox?

more options

I'm going to try to post a screenshot again. Zillow maps (and other maps) work in Safari and Chrome but not firefox.

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

No 'options' under tools.

more options

Chosen Solution

Sorry that should be in Firefox > Preferences on Mac.

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"
more options

OMG that fixed it. I don't understand how or why, but now it works. Thank you!