We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have done reset of my computer and kept all the files. I installed firefox, and I lost all my log ins and passwords while the bookmarks, history ect are ok.

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by Scribe

t.giorgos
t.giorgos
more options

I use windows 10 and I did a reset keeping my files. After reinstalling Firefox I lost my passwords and log ins, while the bookmarks and history are fine. I tried to reset firefox but still could not retrieve my passwords.

I use windows 10 and I did a reset keeping my files. After reinstalling Firefox I lost my passwords and log ins, while the bookmarks and history are fine. I tried to reset firefox but still could not retrieve my passwords.

All Replies (1)

Scribe
Scribe
more options

Hi, please see if this helps -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.