Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved Archived

I reinstalled tb but the mail and news accounts are missing.

gosling52

TB did an upgrade and when it started i only had a "home" tab and a window titled welcome to thunderbird and asking if iI would like a new email address? I have a backup profile . i have un and reinstalled several times the address book is there and the email folders are there. The trouble shooter show no email or news accounts. It does show a crash report from 2012.

TB did an upgrade and when it started i only had a "home" tab and a window titled welcome to thunderbird and asking if iI would like a new email address? I have a backup profile . i have un and reinstalled several times the address book is there and the email folders are there. The trouble shooter show no email or news accounts. It does show a crash report from 2012.

All Replies (1)

Chosen Solution