Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Hi, I do not remember my masterpassword. How can I reset it?

  • 2 replies
  • 3 have this problem
  • 64 views
  • Last reply by vilevi

vilevi
vilevi

I do not remember when, but I must have set a Master password on Firefox. I've tried all the possible passwords that I might have used, but nothing worked. Did reinstall the browser and still has all the data plus the Master password stored and asking for. I do not care if I loose the data stored, but I need to install a certificate and - no way - it wants a Master password for Firefox. I work on Mac OS X and I Do know the master pass of it and the one for that particular certificate. But not the one for Firefox - it turn out a big problem for me!!! Is there a way to disable it ?

I do not remember when, but I must have set a Master password on Firefox. I've tried all the possible passwords that I might have used, but nothing worked. Did reinstall the browser and still has all the data plus the Master password stored and asking for. I do not care if I loose the data stored, but I need to install a certificate and - no way - it wants a Master password for Firefox. I work on Mac OS X and I Do know the master pass of it and the one for that particular certificate. But not the one for Firefox - it turn out a big problem for me!!! Is there a way to disable it ?

Chosen solution

hi vilevi, please refer to Reset your Primary Password if you've forgotten it in this case.

Read this answer in context 👍 1

All Replies (2)

philipp
philipp
  • Moderator

Chosen Solution

hi vilevi, please refer to Reset your Primary Password if you've forgotten it in this case.

vilevi
vilevi Question owner

Thanks a lot, Philip! That helped. Have a best one!