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after updatingto 43.0.4 i constantly get messages to update again

Posted

I have been constantly getting prompts to update again and again. This is really getting to be annoying. I am using an imac on Yosemite platform

I have been constantly getting prompts to update again and again. This is really getting to be annoying. I am using an imac on Yosemite platform

Additional System Details

Installed Plug-ins

  • Creative Cloud Desktop Plugin.v_3_0_0_0
  • Simple Browser plug-in that launchs CaddieSync for Mac
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Provides information about the default web browser
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 20.0 r0
  • 5.1.30514.0
  • Plugin for Wacom tablets.

Application

  • Firefox 38.0.5
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:38.0) Gecko/20100101 Firefox/38.0
  • Support URL: https://support.mozilla.org/1/firefox/38.0.5/Darwin/en-US/

Extensions

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x119e
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce GTX 780M OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
ideato 893 solutions 6250 answers

Hello obsessed44, it seems that something goes wrong with the update because your user agent said 38.0.5, probably your previous version exist, and the update failed. :-)

Don't use the update option, but download and install firefox, try the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also : How to download and install Firefox on Mac


thank you

Hello obsessed44, it seems that something goes wrong with the update because your user agent said 38.0.5, probably your previous version exist, and the update failed. :-) Don't use the update option, but '''download and install firefox''', try the next steps: 1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package) 2. '''Trash''' the current Firefox application to do a clean install. 3. Install the version that you have downloaded. Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac Firefox Profile Folder], so you won't lose your bookmarks or other personal data. see also : [https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac#firefox:mac:fx43 How to download and install Firefox on Mac] thank you

Question owner

I trashed tthe current Firefox app and installed the new one as directed however, I lost all my bookmarks. How can I get them back?

I trashed tthe current Firefox app and installed the new one as directed however, I lost all my bookmarks. How can I get them back?