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hotmail folders not downloaded in thunderbird

  • 1 reply
  • 5 have this problem
  • 11 views
  • Last reply by Matt

using thunderbird 38.5.1

my hotmail a/c sunderramj@hotmail.com.

the above hotmail a/c was working fine for many days/years in thunderbird.

suddenly now only "inbox" folder is there !

have tried deleting a/c and creating many times ! only "inbox" & "trash" are donwloaded !

have also tried "subscribe" ! nothing happens !

pls help / guide.

t&r jsr

using thunderbird 38.5.1 my hotmail a/c sunderramj@hotmail.com. the above hotmail a/c was working fine for many days/years in thunderbird. suddenly now only "inbox" folder is there ! have tried deleting a/c and creating many times ! only "inbox" & "trash" are donwloaded ! have also tried "subscribe" ! nothing happens ! pls help / guide. t&r jsr

Chosen solution

right click the account and select settings. in server settings for the account select the advanced button. Deselect the setting for show only subscribed folders.

Any better?

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Chosen Solution

right click the account and select settings. in server settings for the account select the advanced button. Deselect the setting for show only subscribed folders.

Any better?