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subscribed imap folders now showing

  • 1 reply
  • 21 have this problem
  • 9 views
  • Last reply by bigteejay

zenmiami
zenmiami
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All of the sudden my subscribed imap folders are not showing. I've re-subscribed, nothing shows. Sometimes when quitting TB and restart, they all show up momentarily, then disappear leaving only the inbox. I'm using outlook 365/imap... It's worked for over a year and not it's stopped. I've tried to clean up the primary inbox folder but the problem persists. Any help is greatly appreciated.

All of the sudden my subscribed imap folders are not showing. I've re-subscribed, nothing shows. Sometimes when quitting TB and restart, they all show up momentarily, then disappear leaving only the inbox. I'm using outlook 365/imap... It's worked for over a year and not it's stopped. I've tried to clean up the primary inbox folder but the problem persists. Any help is greatly appreciated.

All Replies (1)

bigteejay
bigteejay
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I just started having the same problem too. I deleted my .thunderbird folder/profile and re setup my mail and the problem persists.

I can view all the folders if I go into account settings, server settings, advanced, uncheck "Shown only subscribed folders".

However, with that checked, if I right click on the account and choose subscribe, I am presented with the full accurate list of folders on the account. Selecting folders (such as "Sent Items") and choosing "Subscribe" checks the box. When I click OK the dialog disappears but the folder is not shown.

Some times restarting Thunderbird I will see folders for the most brief of moments before they disappear again.

This was a huge problem as my "Sent Items" (which I need to keep for documentation purposes) was not getting properly persisted on the server (it wasn't until I noticed the folders were gone that I caught it.)

Only two folders that show (when "Shown only subscribed folders" is checked) are "Inbox" and "Trash".