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Bookmarks disappeared. Wont Restore. Unable to process the backup file message. not computer savy

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My bookmarks disappeared. They won't restore. I can see the past files but get a "Unable to process the backup file." message when I try. They also won't save new bookmarks. I've checked out the articles on here regarding "Unable to process the backup file" and I either don't understand them or it hasn't worked. What is happening?

My bookmarks disappeared. They won't restore. I can see the past files but get a "Unable to process the backup file." message when I try. They also won't save new bookmarks. I've checked out the articles on here regarding "Unable to process the backup file" and I either don't understand them or it hasn't worked. What is happening?