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How to register a non @gmail.com account

user01229325 replied
eharb

My email address ends with @ualberta.ca and not @gmail.com. Thunderbird doesn't seem to accept my email address. It gives me a message saying "Thunderbird failed to find the settings for your email account". I use gmail to access my ualberta.ca email. My password is entered correctly. I've tried putting imap.ualberta.ca, and change ssl to ssl/tls and played around with it but it's not working.

My email address ends with @ualberta.ca and not @gmail.com. Thunderbird doesn't seem to accept my email address. It gives me a message saying "Thunderbird failed to find the settings for your email account". I use gmail to access my ualberta.ca email. My password is entered correctly. I've tried putting imap.ualberta.ca, and change ssl to ssl/tls and played around with it but it's not working.

All Replies (1)

Use manual setup. Get the correct setting from your provider and use them.