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Problem downloading Firefox iOS App

  • 1 reply
  • 6 have this problem
  • 7 views
  • Last reply by catfish99

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I tried to download the Firefox iOS App yesterday via iTunes on OS X (el capitan). iTunes seem to download the file, but then it stopped.

Subsequent attempts to download the time do not seem to work. I can't seem to clear the download queue...Can someone help me do so, as I get rather annoying download messages now all the time..

Below are details of the screens/windows that I get related to the error:

Any help in resolving this would be appreciated... Thanks!

Window #1:

Downloading Item You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu.

Window #2

There was a problem downloading "Firefox web browser". The URL"http://a1884.phobos.apple.com/us/r30/Purple69/v4/4a/58/56/4a58569f- efcd- 9ef6-1 b81 - 79aad03564c5/prethinned7969404158241143359.lc.4115658027134890.4LC5LIG6ZZ702.signed.dpkg.ipa" could not be found on the server.

Window #2

Firefox web browser zero KB of 28.1 MB - stopped (err= 404)

I tried to download the Firefox iOS App yesterday via iTunes on OS X (el capitan). iTunes seem to download the file, but then it stopped.   Subsequent attempts to download the time do not seem to work. I can't seem to clear the download queue...Can someone help me do so, as I get rather annoying download messages now all the time..   Below are details of the screens/windows that I get related to the error: Any help in resolving this would be appreciated... Thanks! Window #1: Downloading Item You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu. Window #2 There was a problem downloading "Firefox web browser". The URL"http://a1884.phobos.apple.com/us/r30/Purple69/v4/4a/58/56/4a58569f- efcd- 9ef6-1 b81 - 79aad03564c5/prethinned7969404158241143359.lc.4115658027134890.4LC5LIG6ZZ702.signed.dpkg.ipa" could not be found on the server. Window #2 Firefox web browser zero KB of 28.1 MB - stopped (err= 404)

All Replies (1)

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Additional details, including screenshots have been posted in the apple support forum. URL is as follows:

https://discussions.apple.com/thread/7341923 https://discussions.apple.com/thread/7341923