Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Syncing doesn't work between windows laptop and iOS.

more options

I just downloaded firefox for iOS and logged into my firefox account. I did the same on my windows 10 laptop and synced them both. No history appeared. It says that I don't have any devices connected to this Firefox account available to sync. What's wrong?

Chosen solution

Hi, I understand that at the moment that History is not syncing between a Desktop and IOS device. I am happy to help.

First of all, what steps are you taking to see this " You don't have any devices connected to this Firefox account", second, in the syncing settings on the PC, is History checked to sync?

For troubleshooting, first try to restart the sync by going to the gear icon and Sign out at the bottom of the menu. Clear cookies from private cache then re-launch the app and login.

Did this help?

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

Hi, I understand that at the moment that History is not syncing between a Desktop and IOS device. I am happy to help.

First of all, what steps are you taking to see this " You don't have any devices connected to this Firefox account", second, in the syncing settings on the PC, is History checked to sync?

For troubleshooting, first try to restart the sync by going to the gear icon and Sign out at the bottom of the menu. Clear cookies from private cache then re-launch the app and login.

Did this help?

more options

Thanks. For some reason after syncing it today it works.