X
Tap here to go to the mobile version of the site.

Support Forum

I have a video on my website and it is playing upside down? WHY? http://savedtoserveministy.com. All other browsers work just fine

Posted

-Firefox 41.0.2 version -JWPlayer version 7.1.4 -Video on the front page of my website is playing upside down -tested IE, Chrome, Safari and the video plays just fine there. So, I don't think it has nothing to do with the video. It is a .MP4 file the website is http://savedtoserveministry.com

-Firefox 41.0.2 version -JWPlayer version 7.1.4 -Video on the front page of my website is playing upside down -tested IE, Chrome, Safari and the video plays just fine there. So, I don't think it has nothing to do with the video. It is a .MP4 file the website is http://savedtoserveministry.com

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.9.20069
  • Citrix Online App Detector Plugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.65.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The plugin allows you to have a better experience with Microsoft Lync
  • NTRglobal Plugin version 2.0.6.4
  • Shockwave Flash 19.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.8.158
  • 5.1.40728.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0

More Information

FredMcD
  • Top 10 Contributor
4269 solutions 59861 answers

I've called the big guys to help you. Good luck.

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

I've called the big guys to help you. Good luck. check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''
jscher2000
  • Top 10 Contributor
8792 solutions 71899 answers

If I open Youth-Evangelism.mp4 directly in a tab -- bypassing HTML or player coding issues -- it's still upside down. I'm trying to download it to try to learn more about the file, but it's a slow process...

If I open Youth-Evangelism.mp4 directly in a tab -- bypassing HTML or player coding issues -- it's still upside down. I'm trying to download it to try to learn more about the file, but it's a slow process...
jscher2000
  • Top 10 Contributor
8792 solutions 71899 answers

When I try to play the video locally:

  • QuickTime shows the video right-side-up
  • Windows Media Player shows the video upside-down

I don't have any video editing software on this computer, but my guess is that there is a field in the video which indicates that it needs to be inverted and only some software recognizes the field.

When I try to play the video locally: * QuickTime shows the video right-side-up * Windows Media Player shows the video upside-down I don't have any video editing software on this computer, but my guess is that there is a field in the video which indicates that it needs to be inverted and only some software recognizes the field.