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Need to de-install blocking of sites Firefox won't allow access to (such as Wandsoworth Radio's Twitter account), so how do I ensure security but not a prison!

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I can't access sites which I know to be safe such as @wandsworthradio, and many others. How can I unblock this annoyance which prevents my internet use? I has only just started happening. Is there an easy way out? Thanks to anyone who can enlighten me asap!

I can't access sites which I know to be safe such as @wandsworthradio, and many others. How can I unblock this annoyance which prevents my internet use? I has only just started happening. Is there an easy way out? Thanks to anyone who can enlighten me asap!

All Replies (3)

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hi, could you be a bit more specific about the kind of block your seeing - are you experiencing a particular error message? what's the exact wording? thank you...

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Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
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If you just updated your Kaspersky software to the new version, and you are getting "untrusted connection" errors, it's possible that Firefox is not yet set up to work with Kaspersky. In a perfect world, that would happen automatically, but sometimes extra steps are necessary.

You could try manually importing Kaspersky's signing certificate. For an earlier release, a post on Kaspersky's forums recommended this method:

Open Firefox's Certificate Manager:

"3-bar" menu button (or Tools menu) > Options > Advanced > Certificates mini-tab > View Certificates button

In the Certificate Manager dialog, click the "Authorities" mini-tab (not the Servers mini-tab)

If you see an existing "Kaspersky Anti-Virus Personal Root Certificate"

Select it and Click "Delete or Distrust"

Now click "Import..."

Proceed to "C:\ProgramData\Kaspersky Lab\AVP15.0.1\Data\Cert\" Note: The bolded part may be different for your product.

Select "(fake)Kaspersky Anti-Virus Personal Root Certificate.cer" and Open!