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Firefox won't open

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  • Last reply by philipp

adamnorgett
adamnorgett

Firefox worked fine last night, but not this morning. I have attached the error when clicking on the icon.

Tried uninstalling and then re-installing but no joy. Also unable to open the profile manager or open it in safe mode.

Also tried a virus scan which came back clean and also by running CCleaner.

Any ideas?

Firefox worked fine last night, but not this morning. I have attached the error when clicking on the icon. Tried uninstalling and then re-installing but no joy. Also unable to open the profile manager or open it in safe mode. Also tried a virus scan which came back clean and also by running CCleaner. Any ideas?
Attached screenshots

Chosen solution

hi adamnorgett, unfortunately this seems to have been caused by a recent update to the Dell Protected Workspace that is running on your device to version 5.0.22075 - please try uninstalling that piece of software in case you're not using it. otherwise you'll probably have to get in contact with dell's customer support to make them aware of this issue and see if they have a fix available...

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philipp
philipp
  • Moderator

Chosen Solution

hi adamnorgett, unfortunately this seems to have been caused by a recent update to the Dell Protected Workspace that is running on your device to version 5.0.22075 - please try uninstalling that piece of software in case you're not using it. otherwise you'll probably have to get in contact with dell's customer support to make them aware of this issue and see if they have a fix available...