Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I remove adchoices spam from Firefox? I have removed from Internet Browser by resetting IE. But could not eliminate it from the opera, the spam is spamm

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by Scribe

more options

How can I remove adchoices spam from Firefox? I have removed from Internet Browser by resetting IE. But could not eliminate it from the opera, the spam is spamming away all the time and has deleted 3 of the download materials. I am not able to get rid of it. please anyone help me…

All Replies (3)

more options

hello lisalloyds2988,

if "adchoices" has got into creating some toolbars,changed your preferences,or added extensions then you can get rid of them by refreshing firefox. Please note refreshing firefox restores it to the default state, preserves your Bookmarks,Browsing history,Passwords,Cookies,auto-fill info etc. but removes Extensions and themes, website permissions, modified preferences, download history, plugin settings, toolbar customizations etc. to refresh firefox type in the Address bar- about:support and click the "Refresh Firefox" button.

But this wont remove the malwares/spam from your computer.For that you need to thoroughly scan your system by 2 to 3 AntiMalware because one alone might not pick up all the infections:-

These are some suggestions,choose at your discretion:-

1) Malwarebytes Antimalware(https://www.malwarebytes.org/mwb-download/thankyou/)

2)Spybot- Search & Destroy (free) (https://www.safer-networking.org/mirrors/)

3)SUPERAntiSpyware (http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE)

keep us updated.....

Modified by prashant

more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Security Issue: Update your Flash Player Version 19.0.0.226
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Hi, AdChoices is partnered with some websites - Yahoo is one, I think. So try an ad-blocker like Adblock Plus.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.