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Since I upgraded to 38.3 my older messages are blank even though the subject lines can still be seen.

  • 2 replies
  • 1 has this problem
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  • Last reply by SueG.

I recently upgraded to 38.3 and now none of my old emails are visible anymore. The subject line and sender are there, but when I click on the email there is nothing visible. After reading a previous post in another thread, I searched my computer and could not find anything that indicates any type of quarantine folder.

Any ideas? I just learned that I will need to access and print some of those emails.

Thanks!

I recently upgraded to 38.3 and now none of my old emails are visible anymore. The subject line and sender are there, but when I click on the email there is nothing visible. After reading a previous post in another thread, I searched my computer and could not find anything that indicates any type of quarantine folder. Any ideas? I just learned that I will need to access and print some of those emails. Thanks!

All Replies (2)

I had this problem: I was lucky (?) it went away after I closed TBird, restarted the computer and reopened TBird.

Unfortunately, since I installed 38.3 my computer has been freezing on a regular basis several times a day, so I am constantly restarting. I wish that would solve it. Thanks, though.