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My Thunderbird won't load after a problem with Windows not starting properly. Thunderbird is still there as a programme in my computer.

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  • Last reply by Wayne Mery

ThroughTheirEyes
ThroughTheirEyes
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I have version 38.2 and after Windows not starting up properly but with no reasons discovered, Thunderbird will not start up. Error message is

C://Program Files (x86)/Mozilla Thunderbird/MSVCP120.dll is either not designed to run on Windows or it contains an error.

Should I uninstall and reinstall Thunderbird. Will I lose my contacts? Will I have to set up all my email accounts again?

Thanks.

I have version 38.2 and after Windows not starting up properly but with no reasons discovered, Thunderbird will not start up. Error message is C://Program Files (x86)/Mozilla Thunderbird/MSVCP120.dll is either not designed to run on Windows or it contains an error. Should I uninstall and reinstall Thunderbird. Will I lose my contacts? Will I have to set up all my email accounts again? Thanks.

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Wayne Mery
Wayne Mery
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ThroughTheirEyes said

I have version 38.2 and after Windows not starting up properly but with no reasons discovered, Thunderbird will not start up. Error message is C://Program Files (x86)/Mozilla Thunderbird/MSVCP120.dll is either not designed to run on Windows or it contains an error. Should I uninstall and reinstall Thunderbird.

yes http://getthunderbird.com/

Will I lose my contacts? Will I have to set up all my email accounts again?

depends on what got borked already. But just reinstalling Thunderbird won't cause a problem.