X
Tap here to go to the mobile version of the site.

Support Forum

YouTube videos lag sometimes (weird noise, but video continues playing).

Posted

Hello. Sometimes youtube videos start having a weird noise, but the video itself keeps playing. This doesn't happen a lot at all, but I'd like to know what the problem is.

Hello. Sometimes youtube videos start having a weird noise, but the video itself keeps playing. This doesn't happen a lot at all, but I'd like to know what the problem is.

Additional System Details

Installed Plug-ins

  • Foxit PhantomPDF Plug-In For Firefox and Netscape
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPWLPG
  • Shockwave Flash 19.0 r0
  • Skype Web Plugin 7.6.0.295
  • Unity Player 5.0.3f2
  • WildTangent Games App V2 Presence Detector

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0

More Information

Yashwardhan Pauranik 0 solutions 16 answers

Crashes or other problems with certain multimedia content in Firefox (such as Flash videos, animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

Please tell us if this helped!

Crashes or other problems with certain multimedia content in Firefox (such as Flash videos, animations or games) can often be resolved by performing the steps in these Knowledge Base articles: * [[Flash Plugin - Keep it up to date and troubleshoot problems]] * [[Adobe Flash plugin has crashed - Prevent it from happening again]] <!--Please also note that html5 may need to be enabled to view some videos on youtube [https://www.youtube.com/html5]--> Please tell us if this helped!

Question owner

Flash is up to date.

Flash is up to date.
cor-el
  • Top 10 Contributor
  • Moderator
17774 solutions 160763 answers

What media player is used if you check this via the right-click context menu of the player area?

Is that the HTML5 media player?

A Flash based player shows a Flash context menu.

What media player is used if you check this via the right-click context menu of the player area? Is that the HTML5 media player? A Flash based player shows a Flash context menu.

Question owner

HTML 5.

HTML 5.
Yashwardhan Pauranik 0 solutions 16 answers

The Cisco OpenH264 plugin is currently only used with WebRTC and not for playing videos.

http://andreasgal.com/2014/10/14/openh264-now-in-firefox/ You can try to disable hardware acceleration in Firefox.

Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" You need to close and restart Firefox after toggling this setting.

https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

In Firefox Safe mode these changes are effective:

all extensions are disabled (about:addons) default theme is used (no persona) userChrome.css and userContent.css are ignored (chrome folder in profile folder) default toolbar layout is used JavaScript JIT compilers are disabled hardware acceleration is disabled (Options > Advanced > General) plugins are not affected preferences are not affected

The Cisco OpenH264 plugin is currently only used with WebRTC and not for playing videos. http://andreasgal.com/2014/10/14/openh264-now-in-firefox/ You can try to disable hardware acceleration in Firefox. Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" You need to close and restart Firefox after toggling this setting. https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears. Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) In Firefox Safe mode these changes are effective: all extensions are disabled (about:addons) default theme is used (no persona) userChrome.css and userContent.css are ignored (chrome folder in profile folder) default toolbar layout is used JavaScript JIT compilers are disabled hardware acceleration is disabled (Options > Advanced > General) plugins are not affected preferences are not affected