Firefox will not launch. Have uninstalled & re-installed. Same results
Have been a user for years. Two days ago I could not log into Firefox. I have shut down the PC and re-booted several times. Next, I un-installed Mozilla Firefox. I used Internet Explorer to get to a down load for Mozilla Firefox. The down load starts and gets about 25% and then tells me I need permission to install. I don't understand why I could not gain access through Firefox initially nor do I understand why I can not currently re-install. Thanks for any help. Barry
All Replies (1)
BarryMcKinley said
I used Internet Explorer . . . .
That means Windows. Are you using an administrator user account?
down load gets about 25% and then tells me I need permission to install
That is not how downloads work. Do you mean you started the installer?
Download Firefox Full Version For All languages And Systems {web link} Save the file. Then;
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.
• Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.
Look for, and rename any Mozilla or Firefox folders by adding .old to them.
After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.