X
Tap here to go to the mobile version of the site.

Support Forum

FF hangs on new StartJuno.com page

Posted

The (dinosaur) ISP Juno from California just unveiled a new startup page, StartJuno.com.

It doesn't look too different from the previous version of startup page.

It appears to load as usual, but for the time being pops up a box asking to take the viewer on a tour of the page's features.

Whether or not one goes through the tour, which is pretty mundane, afterward the cursor goes to 'wait'.

FF doesn't go into build-up-HUGE-amounts-of-memory mode, but just stops responding.

This appears to be FF-exclusive. No such problems IE or Chrome.

dL

The (dinosaur) ISP Juno from California just unveiled a new startup page, StartJuno.com. It doesn't look too different from the previous version of startup page. It appears to load as usual, but for the time being pops up a box asking to take the viewer on a tour of the page's features. Whether or not one goes through the tour, which is pretty mundane, afterward the cursor goes to 'wait'. FF doesn't go into build-up-HUGE-amounts-of-memory mode, but just stops responding. This appears to be FF-exclusive. No such problems IE or Chrome. dL

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
  • Coupons, Inc. Coupon Printer 5.0.2.3
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.51.2 for Mozilla browsers
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Shockwave Flash 19.0 r0
  • 5.1.40728.0
  • WildTangent Games App V2 Presence Detector
  • Winamp Application Detector
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0

More Information

Question owner

Alternatively, clicking it just causes FF to go solid-white-screen with "(not responding)" in the title bar. dL

Alternatively, clicking it just causes FF to go solid-white-screen with "(not responding)" in the title bar. dL

Question owner

The halt comes as it is "transferring data from ...syn-api.com"

dL

The halt comes as it is "transferring data from ...syn-api.com" dL
FredMcD
  • Top 10 Contributor
4267 solutions 59835 answers

Hmmm. I checked the page, and had no problem. With and without the tour.

HOWEVER, each time the web page loaded, I got a notice from Firefox that it block the page from re-directing. When I allowed this, the same page reloaded,

Type about:preferences#advanced<enter> in the address bar. Turn on; Warn me when websites try to redirect or reload the page

Hmmm. I checked the page, and had no problem. With and without the tour. HOWEVER, each time the web page loaded, I got a notice from Firefox that it block the page from re-directing. When I allowed this, the same page reloaded, Type '''about:preferences#advanced'''<enter> in the address bar. Turn on; '''Warn me when websites try to redirect or reload the page'''

Question owner

FredMcD said

Hmmm. I checked the page, and had no problem. With and without the tour. HOWEVER, each time the web page loaded, I got a notice from Firefox that it block the page from re-directing. When I allowed this, the same page reloaded, Type about:preferences#advanced<enter> in the address bar. Turn on; Warn me when websites try to redirect or reload the page

Does not change my situation. Still freezes within seconds of loading. (IE is unaffected, and [fyi] the Juno app for years had IE (8) hardwired into it.

dL

''FredMcD [[#answer-785744|said]]'' <blockquote> Hmmm. I checked the page, and had no problem. With and without the tour. HOWEVER, each time the web page loaded, I got a notice from Firefox that it block the page from re-directing. When I allowed this, the same page reloaded, Type '''about:preferences#advanced'''<enter> in the address bar. Turn on; '''Warn me when websites try to redirect or reload the page''' </blockquote> Does not change my situation. Still freezes within seconds of loading. (IE is unaffected, and [fyi] the Juno app for years had IE (8) hardwired into it. dL
FredMcD
  • Top 10 Contributor
4267 solutions 59835 answers

Did you change the setting from my last message?

Did you change the setting from my last message?

Question owner

FredMcD said

Did you change the setting from my last message?

Yep, twice. To and back. No effect. Still freezes. dL

''FredMcD [[#answer-785780|said]]'' <blockquote> Did you change the setting from my last message? </blockquote> Yep, twice. To and back. No effect. Still freezes. dL
FredMcD
  • Top 10 Contributor
4267 solutions 59835 answers

I've called the big guys to help you. Good luck.

I've called the big guys to help you. Good luck.

Question owner

FredMcD said

I've called the big guys to help you. Good luck.

That was a week and a half ago. Never did see a note from 'em. The page does appear to work OK now, though.

dL

''FredMcD [[#answer-786023|said]]'' <blockquote> I've called the big guys to help you. Good luck. </blockquote> That was a week and a half ago. Never did see a note from 'em. The page does appear to work OK now, though. dL

Modified by Dale_Latimer

FredMcD
  • Top 10 Contributor
4267 solutions 59835 answers

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.

A post was flagged as '''Solved Problem.''' Please remove that flag. If you don’t, others that can help may not read this post.