malwarebytes message blocked istaticeshopcomp
I am getting a "malicious site blocked" message from Malwarebytes. reported as istatic.eshopcomp.com this has been happening the past couple days.
I also am getting a 'need to update your mozilla video" type message, see below:
Recommended
Your Firefox video player needs to be updated.
Newest version released: September 09, 2015
Please update to continue. Ask Later Update Now
File size: [ 58 KB ] no restart required
this prompts a download, which my Norton antivirus reports as a dangerous website with the URL "http://mediaupdate -wm41.com /wm321ff2/?clcsr=1"
this is occurring every time I try to get anywhere in mozilla the past couple days. really annoying, and I have no idea how to deal with it, if a site is safe, or how to get around this. please help. thank you David Casement
Modified by James
All Replies (3)
Most likely a bad add-on is generating those false and misleading update messages. Here's my suggested procedure for tracking down and cleaning up bad add-ons, hijackers, and ad injectors. I know it seems long, but it's not that bad.
(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it. Take out as much trash as possible here.
(2) Open Firefox's Add-ons page using either:
- Ctrl+Shift+a
- "3-bar" menu button (or Tools menu) > Add-ons
- in the Windows "Run" dialog, type or paste
firefox.exe "about:addons"
In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".
In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. Bear in mind that all extensions are optional, none come with Firefox, and you can learn more about them by checking their reviews on the Add-ons site.
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Any improvement?
(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.
Success?
thank you very much for your quick response. I think my problem is better after doing steps 1 and 2. If not fully resolved I will come back for step 3. but so far so good. thanks again, very much appreciated.
The MediaPlayer extension is said to be the cause for this message.