Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have a new computer that I need to migrate email from prior system. I downloaded program and it now says I have 2 accounts and I am stuck

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

bjsnell51
bjsnell51
more options

When I downloaded the program I must have done it twice and now have 2 identical account settings. It will not let me move beyond that to try to migrate the information from old computer.

When I downloaded the program I must have done it twice and now have 2 identical account settings. It will not let me move beyond that to try to migrate the information from old computer.

All Replies (1)

Matt
Matt
  • Top 10 Contributor
  • Moderator
more options

anything here https://support.mozilla.org/en-US/kb/Moving-Thunderbird-Data-to-a-New-Computer sound like what you have done?