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My Firefox browser can't access the Internet, so I am using my iPad.

Posted

I forgot that I need to use my iPad email. My desktop is not speaking to the Internet this week. Troubled shooters are no solution. The closest I can come to the problem is a home page message on chrome. It says "DNS probe finished no internet" not much to go on for me anyway. Appreciate any help anyone can provide. I suspect a proxy problem, but that is way over my head. I am old in years and new in computer talk, so be simple in steps to solve. Thanks. George sends.

edit: removed personal information for your protection. (philipp)

I forgot that I need to use my iPad email. My desktop is not speaking to the Internet this week. Troubled shooters are no solution. The closest I can come to the problem is a home page message on chrome. It says "DNS probe finished no internet" not much to go on for me anyway. Appreciate any help anyone can provide. I suspect a proxy problem, but that is way over my head. I am old in years and new in computer talk, so be simple in steps to solve. Thanks. George sends. <sub>edit: removed personal information for your protection. (philipp)</sub>

Modified by philipp

Chosen solution

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first use No Proxy. If there is a problem, then try System Proxy.


Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (iPad; CPU OS 8_4_1 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) GSA/7.0.55539 Mobile/12H321 Safari/600.1.4

More Information

FredMcD
  • Top 10 Contributor
4266 solutions 59829 answers

Chosen Solution

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first use No Proxy. If there is a problem, then try System Proxy.


Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''Network.''' Look for '''Configure How Firefox Connects''' and press the '''Settings''' button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first use '''No Proxy.''' If there is a problem, then try '''System Proxy.''' ------------ Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again; * Make sure your Internet security software is up-to-date (i.e. you are running the latest version). * Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see '''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link}