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Firefox crashes

Posted

I have been having persistent crashes lately. They have been occurred weekly, and then now have been occurring every few days. When it crashes, the page hangs and then stops and closes. below is the id of the latest crash.

bee95594-ec7b-48ab-8f2a-03dba2150829

I have been having persistent crashes lately. They have been occurred weekly, and then now have been occurring every few days. When it crashes, the page hangs and then stops and closes. below is the id of the latest crash. bee95594-ec7b-48ab-8f2a-03dba2150829

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.15
  • Creative Cloud Desktop Plugin.v_3_0_0_0
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • DivX Web Player version 3.3.1.17
  • DivX VOD Helper Plug-in
  • Version 5.41.0.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 18.0 r0
  • 5.1.40728.0
  • Unity Web Player version 5.1.3f1. (c) 2015 Unity Technologies ApS. All rights reserved.
  • doubleTwist Web Plugin

Application

  • Firefox 40.0.3
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:40.0) Gecko/20100101 Firefox/40.0
  • Support URL: https://support.mozilla.org/1/firefox/40.0.3/Darwin/en-US/

Extensions

  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x 166
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: False
  • webglRenderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Ashish Mishra 3 solutions 52 answers

I suggest your to re-install your browser once. It was just happening because some files may be corrupt and missing from the folder.

I suggest your to re-install your browser once. It was just happening because some files may be corrupt and missing from the folder.
the-edmeister
  • Top 25 Contributor
  • Moderator
5406 solutions 40221 answers

locked this question - continue here - https://support.mozilla.org/en-US/questions/1082137

also a 3rd thread about this issue was started here - https://support.mozilla.org/en-US/questions/1082756 - locked that one too

Please one thread per support issue.

locked this question - continue here - https://support.mozilla.org/en-US/questions/1082137 ''also a 3rd thread about this issue was started here - https://support.mozilla.org/en-US/questions/1082756 - locked that one too'' Please one thread per support issue.