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Firefox crashes

I have been having persistent crashes lately. They have been occurred weekly, and then now have been occurring every few days. When it crashes, the page hangs and then stops and closes. below is the id of the latest crash.

bee95594-ec7b-48ab-8f2a-03dba2150829

I have been having persistent crashes lately. They have been occurred weekly, and then now have been occurring every few days. When it crashes, the page hangs and then stops and closes. below is the id of the latest crash. bee95594-ec7b-48ab-8f2a-03dba2150829

All Replies (2)

I suggest your to re-install your browser once. It was just happening because some files may be corrupt and missing from the folder.

locked this question - continue here - https://support.mozilla.org/en-US/questions/1082137

also a 3rd thread about this issue was started here - https://support.mozilla.org/en-US/questions/1082756 - locked that one too

Please one thread per support issue.