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Unable to import email from Outlook 2007. OS is Windows 10.

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I have just tried to import mail from Outlook 2007 to Thunderbird 38.2.0 using the import function, but nothing appears to happen. Outlook is currently set as the default email client, and I have tried to do the import while Outlook is running and when it is not running.

I have just tried to import mail from Outlook 2007 to Thunderbird 38.2.0 using the import function, but nothing appears to happen. Outlook is currently set as the default email client, and I have tried to do the import while Outlook is running and when it is not running.

Chosen solution

Import from outlook is broken on Thunderbird 38. You will need to use Thunderbird 31 or earlier to do your import.

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Matt
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3237 solutions 22241 answers

Chosen Solution

Import from outlook is broken on Thunderbird 38. You will need to use Thunderbird 31 or earlier to do your import.

Import from outlook is broken on Thunderbird 38. You will need to use Thunderbird 31 or earlier to do your import.
ceserkland 0 solutions 3 answers

So how do we get Thunderbird 31 when we have 38?

So how do we get Thunderbird 31 when we have 38?
Matt
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3237 solutions 22241 answers

Helpful Reply

ceserkland said

So how do we get Thunderbird 31 when we have 38?

You install it from the FTP site. http://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/31.6.0/

Pick your operating system and then your language to select the right installer for you.

''ceserkland [[#answer-789245|said]]'' <blockquote> So how do we get Thunderbird 31 when we have 38? </blockquote> You install it from the FTP site. http://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/31.6.0/ Pick your operating system and then your language to select the right installer for you.
ceserkland 0 solutions 3 answers

That solves one problem, but I still cannot convince Thunderbird to import from my Outlook 2007

That solves one problem, but I still cannot convince Thunderbird to import from my Outlook 2007
Matt
  • Top 10 Contributor
  • Moderator
3237 solutions 22241 answers

ceserkland said

That solves one problem, but I still cannot convince Thunderbird to import from my Outlook 2007

Are you trying to import from outlook which is installed on your computer, or from a PST or OST file, which is a file and not outlook.

''ceserkland [[#answer-789618|said]]'' <blockquote> That solves one problem, but I still cannot convince Thunderbird to import from my Outlook 2007 </blockquote> Are you trying to import from outlook which is installed on your computer, or from a PST or OST file, which is a file and not outlook.
ceserkland 0 solutions 3 answers

I have M/S Office Professional 2007 installed on my computer; Outlook is part of that. It has been increasingly misbehaving, and I do now want to get into having to pay for Office on a subscription basis, so I want to shift to Thunderbird, but I want to keep my address book, emails (large batch) etc. I can live with out importing rules; those can be reestablished fresh when I get Thunderbird working for me. I can create a PST file if that can help further the process. T'bird said I needed Outlook to be the default mail client. I went into outlook and set it as the default client, but that did not help.

I have M/S Office Professional 2007 installed on my computer; Outlook is part of that. It has been increasingly misbehaving, and I do now want to get into having to pay for Office on a subscription basis, so I want to shift to Thunderbird, but I want to keep my address book, emails (large batch) etc. I can live with out importing rules; those can be reestablished fresh when I get Thunderbird working for me. I can create a PST file if that can help further the process. T'bird said I needed Outlook to be the default mail client. I went into outlook and set it as the default client, but that did not help.
Matt
  • Top 10 Contributor
  • Moderator
3237 solutions 22241 answers

when you say outlook has been misbehaving, do you think it is possible it's mail store is damaged, hence it does not read it's data correctly and no import for that reason.

Try following these instructions to repair your office installation http://www.howtogeek.com/howto/microsoft-office/detect-and-repair-applications-in-microsoft-office-2007/

when you say outlook has been misbehaving, do you think it is possible it's mail store is damaged, hence it does not read it's data correctly and no import for that reason. Try following these instructions to repair your office installation http://www.howtogeek.com/howto/microsoft-office/detect-and-repair-applications-in-microsoft-office-2007/