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Firefox crashes

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  • 1 has this problem
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  • Last reply by philipp

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i have always crashesby closing firefox. De report is not sending he gives always "there is a problem sending the report" belgiumeid%40eid.belgium.be:1.0.18.1-signed,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:39.0.3 that the probleem file i think .its appairs everthime when i open the crashes report. I have updated the software from belgium id but the problem exist. Windows XP servicepack 3

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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