Crash IDs for today:
Crash ID: bp-c49212e3-9d96-40ec-b385-a439a2150717 Crash ID: bp-e0a975ef-cdfe-4b49-9215-7fc302150717 Crash ID: bp-1edd61ac-ab63-4a1b-8b23-a58c62150717 Crash ID: bp-5357bb7b-8ead-4d51-a06a-7d5a82150717
FF crashes daily. I followed the procedure from this link (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash).
Additional System Details
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_4) AppleWebKit/600.7.12 (KHTML, like Gecko) Version/8.0.7 Safari/600.7.12
That was well done. The crash report flagged these programs;
PCSC = unknown (security ?)
libsystem_kernel.dylib = ? Word for Mac
libcvP11.dylib = unknown
libxpc.dylib = unknown
I've called the big guys to help you. Good luck.
I do not understand Macs, and will leave this to others However it is a shutdown hang involving ::RunWatchdog that usually indicates a shutdown has failed and Firefox timed out and forced a crash.
Does this happen when you try to shutdown Firefox yourself or does Firefox itself freeze and crash ?
For forum cross referencing purposes
- Reports for your Cash ID : bp-c49212e3-9d96-40ec-b385-a439a2150717
- Crash Signature: shutdownhang | libsystem_kernel.dylib@0x1648a
Hello FredMcD and John 99,
Thanks for your quick answers.
I believe the dylib threads are all related to FireFox (I might be mistaken ?)
PCSC seems to be related to the PCSC framework. It's the framework for SmartCard on OS X.
The crash log is generated when I quit Firefox.
Try to set plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page.
In case you use "Clear history when Firefox closes" then try to disable this feature.
- Firefox > Preferences > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
Create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.