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http://www.v9.com highjacked firefox web browser. How can I remove it and how can I protect firefox from these kind of malwares? Thanks.

Posted

How can I remove this and how can I protect firefox from these kind of malwares?

http://www.v9.com/?type=hp&ts=1436188261&from=mych123&uid=st750lm022xhn-m750mbb_s2suj9bd113603&z=641247299e683cc86c131d2g0z6c1q1g2b3b3o2q9e

Please find below attachment for more information. Thanks.

How can I remove this and how can I protect firefox from these kind of malwares? http://www.v9.com/?type=hp&ts=1436188261&from=mych123&uid=st750lm022xhn-m750mbb_s2suj9bd113603&z=641247299e683cc86c131d2g0z6c1q1g2b3b3o2q9e Please find below attachment for more information. Thanks.
Attached screenshots

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Version 5.41.2.0
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.45.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft Lync
  • Shockwave Flash 18.0 r0
  • 5.1.30514.0
  • VLC media player Web Plugin 2.0.0-rc

Application

  • Firefox 39.0
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0
  • Support URL: https://support.mozilla.org/1/firefox/39.0/WINNT/en-US/

Extensions

  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom)
  • colorPicker 3.0.1-signed (colorPicker@colorPicker)
  • Video DownloadHelper 5.3.1.1-signed ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0166
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 17f4103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 9-16-2014
  • driverDate2:
  • driverVersion: 10.18.10.3945
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4259 solutions 59635 answers

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


It’s very sad, but many of the software down-loaders / installers will trick you into installing not only their program, but other programs as well. You have heard of the fine print in shady contracts, right? Well, some installers you need to look at the itsy bitsy teeny weeny fine print. You are thinking you are giving the installer permission to install the program you want by using the recommended option. But if you use the Manual Option Instead, you discover all kinds of stuff that you do not even know what it is or what it does. From now on, everyone needs to Use The Manual Option to put a stop to this.

Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up. ---------------------- It’s very sad, but many of the software down-loaders / installers will trick you into installing not only their program, '''but other programs as well'''. You have heard of the '''fine print in shady contracts''', right? Well, some installers you need to look at the '''itsy bitsy teeny weeny fine print'''. You are thinking you are giving the installer permission to install the program you want by using the '''recommended''' option. But if you use the '''Manual Option Instead''', you discover all kinds of stuff that '''you do not even know what it is or what it does'''. From now on, everyone needs to '''Use The Manual Option''' to put a stop to this.