Firefox crashes
My Toshiba Laptop crashed and when it repaired I was not able to access Mozilla Firefox e mail. I get an error box with the message "Couldnt load XPCOM". I am unable to remove Mozilla Firefox to reload. I can access my email thru AT&T Yahoo.
My Toshiba Laptop crashed and when it repaired I was not able to access Mozilla Firefox e mail. I get an error box with the message
"Couldnt load XPCOM". I am unable to remove Mozilla Firefox to reload. I can access my email thru AT&T Yahoo.
Chosen solution
- 1 Download Firefox Full Version For All languages And Systems v39.0 {web link}
- 2 Uninstall Firefox from your computer {web link}
DO NOT remove your profiles. - 3 After, reboot the computer. Then run the full installer.
edit: fixed firefox number and added Version word, you need to check your clipboard as you also had changed installer to version
Read this answer in context 👍 2All Replies (4)
Chosen Solution
- 1 Download Firefox Full Version For All languages And Systems v39.0 {web link}
- 2 Uninstall Firefox from your computer {web link}
DO NOT remove your profiles. - 3 After, reboot the computer. Then run the full installer.
edit: fixed firefox number and added Version word, you need to check your clipboard as you also had changed installer to version
Modified by James (doing minimal support dowdays)
What security (anti-virus) software do you have?
Avast security software
As a test, disable Avast for a bit. Also, open Avast options an tell it to leave the browsers alone.