Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

bushbeans
bushbeans
more options

bp-55627ae8-22ac-41b2-b360-c47582150621 bp-a6d789e0-d9f9-44d1-8058-4fb302150621

Hello,

I've recently started experiencing crashes on webpages. I believe it is linked to Flash (or HTML5?) media (i.e., playing a video on YouTube and Facebook).

I uninstalled Flash completely and the problem still exists. I also uninstalled, cleaned registry/old files, and reinstalled Firefox. None of this has fixed the problem. It still crashes in Safe Mode.

Prior to experiencing these crashes I did not make any changes to Firefox or my system.

bp-55627ae8-22ac-41b2-b360-c47582150621 bp-a6d789e0-d9f9-44d1-8058-4fb302150621 Hello, I've recently started experiencing crashes on webpages. I believe it is linked to Flash (or HTML5?) media (i.e., playing a video on YouTube and Facebook). I uninstalled Flash completely and the problem still exists. I also uninstalled, cleaned registry/old files, and reinstalled Firefox. None of this has fixed the problem. It still crashes in Safe Mode. Prior to experiencing these crashes I did not make any changes to Firefox or my system.

Chosen solution

Ahem...

Restarted computer, and the problem seems to be solved. Herp derp.

Read this answer in context 👍 0

All Replies (2)

bushbeans
bushbeans Question owner
more options

Chosen Solution

Ahem...

Restarted computer, and the problem seems to be solved. Herp derp.

FredMcD
FredMcD
more options

Try this for maintenance;

Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration