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Solved Archived

Thunderbird slow, unusable. CAUSE: Windows/Microsoft Defender

homersaysdoh replied
homersaysdoh

Thunderbird is running slow, slow to download or open email messages.

Thunderbird is running slow, slow to download or open email messages.
Attached screenshots

Modified by Wayne Mery

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Chosen Solution

I was able to solve the problem by excluding my Thunderbird profile in my anti virus program. I used the following web page to find my profile folder http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Windows_Vista.2C_7.2C_and_8.1

All Replies (3)

what anti virus are you using?

I am using MS Defender. I installed Sea Monkey and have the same slowness as Thunderbird. The TB error is "Timestamp: 6/20/2015 7:18:22 PM Error: NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgSendLater.hasUnsentMessages] Source File: chrome://messenger/content/mail-offline.js Line: 77" Not sure if this sheds any light on the problem or not. Thanks for your reply

Modified by homersaysdoh

Chosen Solution

I was able to solve the problem by excluding my Thunderbird profile in my anti virus program. I used the following web page to find my profile folder http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Windows_Vista.2C_7.2C_and_8.1