Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I set a password so no one can access my emails frm another computer by logging on to my account? How do I know if I have a log in set up?

  • 6 replies
  • 1 has this problem
  • 1 view
  • Last reply by kdsigns

more options

I have an employee who quit and I want to be sure that they can not access this email account. I am not sure if there is a password on this account or a log in. How can I change it to make sure they can not access this email? It is for Thunderbird.

Thank you Adam Callander KD SIGN SYSTEMS Inc.

I have an employee who quit and I want to be sure that they can not access this email account. I am not sure if there is a password on this account or a log in. How can I change it to make sure they can not access this email? It is for Thunderbird. Thank you Adam Callander KD SIGN SYSTEMS Inc.

Chosen solution

You need to go to the provider of the email account and change its password there. They will probably have a webpage where you can do this. To change the password or close the account you'll need to know its old (current) password, or be able to demonstrate in some way that you are its rightful owner.

Read this answer in context 👍 0

All Replies (6)

more options

I have never yet encountered an email account that did not have a password.

There is and can be no particular dependency between Thunderbird and an email account. Thunderbird is merely a tool for working with email accounts.

I take it you don't own or have control over the account in question. If you did then you could close it or change its password.

If in fact you don't have access to it nor control over it, then there is nothing you can do.

I say again: Thunderbird, or any other email client, is only a tool to work with email accounts. The account that concerns you exists on whatever server the user got it from, regardless of which email client, Thunderbird or otherwise, he used.

more options

I am the owner of the company and my employee has this email address for our artwork dept and I want to change the password because I don't want him accessing it.

more options

Your mail server/service probably has either a web-based administrative interface or a separate, stand-alone program, for setting up and modifying email accounts. You'll need to use that, you can't make this change through Thunderbird itself.

more options

Chosen Solution

You need to go to the provider of the email account and change its password there. They will probably have a webpage where you can do this. To change the password or close the account you'll need to know its old (current) password, or be able to demonstrate in some way that you are its rightful owner.

more options

Your domain and MX records are with GoDaddy, so most likely they can help you with this.

more options

Thanks everyone. I figured it out. Thanks for the help