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The Sync is not restoring my saved bookmarks

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  • 15 have this problem
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  • Last reply by guigs

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I just installed firefox on my reformatted computer. I've linked it with sync, but non of my data has transferred. Please help.

Chosen solution

Hi bujanover, I understand that sync is not restoring bookmarks, I am happy to help. Is there another device that is syncing to the account already?

If so, from this account check to make sure that bookmarks are checked in the settings, and that the account is connected. 

If not, sync will only sync data that is connected to the account and cannot be a reliable back up. If you have a copy of the Firefox profile from before the reformat or a copy on another computer, Recovering important data from an old profile

I am sorry that I could not be more helpful.

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Chosen Solution

Hi bujanover, I understand that sync is not restoring bookmarks, I am happy to help. Is there another device that is syncing to the account already?

If so, from this account check to make sure that bookmarks are checked in the settings, and that the account is connected. 

If not, sync will only sync data that is connected to the account and cannot be a reliable back up. If you have a copy of the Firefox profile from before the reformat or a copy on another computer, Recovering important data from an old profile

I am sorry that I could not be more helpful.