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Firefox crashes

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  • 4 have this problem
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  • Last reply by cor-el

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Hey, My firefox crashes each time i double click it. Every time mozilla crash reporter window opens. What should i do?? MY Crash ID: bp-1d1612cf-a1ff-4cd3-a818-5f0a82150530

Hey, My firefox crashes each time i double click it. Every time mozilla crash reporter window opens. What should i do?? MY Crash ID: bp-1d1612cf-a1ff-4cd3-a818-5f0a82150530

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Check for updates of the graphics display driver.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.