I heard mixed stories that Mozilla is discontinuing support and offical updates. Will Thunderbird project die off?
Hi, I have been a long-time fan of the Firefox browser. You guys are doing great work! I have a question:
I been looking for an email client and I notice that you guys produce “Thunderbird”, but however I heard mixed stories that Mozilla is discontinuing support. Is this true that you are no longer doing updates on the Thunderbird project and that it’s up to the Firefox community to create further updates? Will Thunderbird die off?
How come there is not direct email address for support on Mozilla?
Can anyone please help, thanks. – Shawn.
Chosen solution
Mozilla have indeed handed Thunderbird over to a community of volunteer developers. Speaking as an occasional beta tester, I have to say right now it's being worked on more than at any time I can recall in the past few years.
As Mark Twain said, "The report of my death was an exaggeration".
It's free, open source software. There is no helpdesk or telephone number; who would pay for these to be manned?
If you prefer, there is a newsgroup which supports thunderbird queries. This can be accessed via a news reader and via a regular email client.
support-thunderbird@lists.mozilla.org https://lists.mozilla.org/listinfo/support-thunderbird http://ilias.ca/moznewsgroups-tb
And the mozillazine forum: http://forums.mozillazine.org/viewtopic.php?f=39&t=366405
Cleaned mZ url.
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Chosen Solution
Mozilla have indeed handed Thunderbird over to a community of volunteer developers. Speaking as an occasional beta tester, I have to say right now it's being worked on more than at any time I can recall in the past few years.
As Mark Twain said, "The report of my death was an exaggeration".
It's free, open source software. There is no helpdesk or telephone number; who would pay for these to be manned?
If you prefer, there is a newsgroup which supports thunderbird queries. This can be accessed via a news reader and via a regular email client.
support-thunderbird@lists.mozilla.org https://lists.mozilla.org/listinfo/support-thunderbird http://ilias.ca/moznewsgroups-tb
And the mozillazine forum: http://forums.mozillazine.org/viewtopic.php?f=39&t=366405
Cleaned mZ url.
Modified by James (On Vacation)
DragonKing85 said
How come there is not direct email address for support on Mozilla?.
Mozilla does not have the resources to have a call center to handle phone, chat or email support.