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How do I save thunderbird emails when I do a restore in windows 8

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  • Last reply by Gnospen

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I need to do a Restore in Windows 8, thus loosing Thunderbird. I would like to know how to save all the information that I have in Thunderbird in order to be able to reinstall it in Thunderbird when I re-install the program.

I need to do a Restore in Windows 8, thus loosing Thunderbird. I would like to know how to save all the information that I have in Thunderbird in order to be able to reinstall it in Thunderbird when I re-install the program.

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You can do it in different ways http://kb.mozillazine.org/Moving_your_profile_folder

If you can access TB open troubleshooting information (under help or three-bars-icon /help) and click on open folder that will open a explorer-window at your profile EXIT TB If you cant open TB use explorer to go to your profile. That should be on %appdata%\Thunderbird\profiles\"some-letters.default (Using %appdata% will put you straight on to C:\users\"your Win-user"\appdata\roaming\) You need to see hidden files.

Copy everything in here to a safe place ( card/memory stick/ extern usb-drive /cloud)

I would add that other users have their own profile under their username or as a second profile under your .....\profiles.

Modified by Gnospen