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can't import contacts or use address book

  • 5 replies
  • 8 have this problem
  • 639 views
  • Last reply by aeo

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I've installed Thunderbird for a relatively new computer user and can't get auto completion of any of the addresses in the address book. He has 3 address books: personal, collected and the imported addresses from Outlook Express. How can I get Thunderbird to auto complete the addresses in his imported addresses?

All Replies (5)

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From the Menu Bar select Tools-Options-Composition-Addressing and make sure it is turned on.

No menu bar? Press the alt key.

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Thank you. Will try this today.

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I'm running Thunderbird 38.0.1, and this doesn't apply at all.

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Care to say why?

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I'm running Thunderbird 38.0.1, and I can't import contact list via csv file. the error message suggest that the csv file is somehow "incomplete" (direct translate from Chinese) so the import process fail. I never had any problem to import csv file ever before 38.0.1, is there anyone know how to fix this? thank you very much!