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Lates Adobe Reader Update Issue

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My Mozilla plug-in page says my Adobe Reader needs updated. Now I have the latest version XI 11.0.08. It does not need updated but this apparently is the Acrobat version which mine is 11.0.8.4. I don't remember having problems updating before but it is asking something new now when you go to update. It was asking for my system with a lot of choices to pick from. All I have is Windows XP so the only 2 things I saw that I figured were for me would have been Windows XP SP3 or 2 (64-bit). I know I have Windows XP SP3 installed so I picked that. Then it asks for language, picked English, then it asked for version. 2 choices, either Reader 11.0.08 English for Windows or 10.1.4 English for Windows. I knew my Adobe XI was 11.0.08 so I picked that. So when I went to install it said I already had it and finished. Still plug-in says it needs updating. Was I supposed to pick 10.1.4 English for Windows instead? They never asked these questions before. So I am at a loss. Technically I have Adobe XI 11.0.08 and this new one is called Adobe Acrobat Reader DC which can work on all devices (of which I have none). So perhaps I don't need to worry about it. I don't know. Thought I'd throw this out there for anyone who could help me. Also my Avast program says my Adobe Reader does not need updated but we're talking about the actual program, not the Acrobat part which I guess is different. Same deal with my Java. Since I have XP the next update was for Version 8 but it said I could go ahead and install but it may not work now with XP. So I haven't bothered doing that and left it with Java 7 update 76. Well thanks if anyone can let me know if I picked the wrong thing or not to worry about it.

My Mozilla plug-in page says my Adobe Reader needs updated. Now I have the latest version XI 11.0.08. It does not need updated but this apparently is the Acrobat version which mine is 11.0.8.4. I don't remember having problems updating before but it is asking something new now when you go to update. It was asking for my system with a lot of choices to pick from. All I have is Windows XP so the only 2 things I saw that I figured were for me would have been Windows XP SP3 or 2 (64-bit). I know I have Windows XP SP3 installed so I picked that. Then it asks for language, picked English, then it asked for version. 2 choices, either Reader 11.0.08 English for Windows or 10.1.4 English for Windows. I knew my Adobe XI was 11.0.08 so I picked that. So when I went to install it said I already had it and finished. Still plug-in says it needs updating. Was I supposed to pick 10.1.4 English for Windows instead? They never asked these questions before. So I am at a loss. Technically I have Adobe XI 11.0.08 and this new one is called Adobe Acrobat Reader DC which can work on all devices (of which I have none). So perhaps I don't need to worry about it. I don't know. Thought I'd throw this out there for anyone who could help me. Also my Avast program says my Adobe Reader does not need updated but we're talking about the actual program, not the Acrobat part which I guess is different. Same deal with my Java. Since I have XP the next update was for Version 8 but it said I could go ahead and install but it may not work now with XP. So I haven't bothered doing that and left it with Java 7 update 76. Well thanks if anyone can let me know if I picked the wrong thing or not to worry about it.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Next Generation Java Plug-in 10.76.2 for Mozilla browsers
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 17.0 r0
  • Npdsplay dll
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:37.0) Gecko/20100101 Firefox/37.0

More Information

FredMcD
  • Top 10 Contributor
4308 solutions 60514 answers

Helpful Reply

If the web site says you are up to date, don't worry about it. This is a known issue with the plugin checker.

If the web site says you are up to date, don't worry about it. This is a known issue with the plugin checker.

Question owner

Hi FredMcD, Thanks for the response but yeah I've gone through this before with the plug-in thingy. LOL! But what's different is it's saying Adobe Reader 11.0.8.4 is old and I have no idea what the new one is since it won't install but it's called something different. It's now Adobe Acrobat Reader DC. My Adobe Reader XI is up to date with 11.0.08 but on it too it offers the Adobe Acrobat Reader DC upgrade in a different place and when you click on it, it brings you back to the plug-in page all over again. It is something different from my Adobe Reader XI. So that's what makes this whole thing confusing. But, perhaps I shouldn't worry about it and thanks for trying to help!

Hi FredMcD, Thanks for the response but yeah I've gone through this before with the plug-in thingy. LOL! But what's different is it's saying Adobe Reader 11.0.8.4 is old and I have no idea what the new one is since it won't install but it's called something different. It's now Adobe Acrobat Reader DC. My Adobe Reader XI is up to date with 11.0.08 but on it too it offers the Adobe Acrobat Reader DC upgrade in a different place and when you click on it, it brings you back to the plug-in page all over again. It is something different from my Adobe Reader XI. So that's what makes this whole thing confusing. But, perhaps I shouldn't worry about it and thanks for trying to help!
James
  • Top 25 Contributor
  • Moderator
1603 solutions 11348 answers

The issue is Not with the Plugin check so much but due to you using the old Windows XP.

For WinXP that last version was 11.0.8 while for Windows 7 and 8 it is 11.0.10 and DC version.

http://get.adobe.com/reader/otherversions/

The issue is Not with the Plugin check so much but due to you using the old Windows XP. For WinXP that last version was 11.0'''.8''' while for Windows 7 and 8 it is 11.0'''.10 '''and DC version. http://get.adobe.com/reader/otherversions/

Modified by James

Question owner

I understand that but usually the updates tell you if it won't work with XP. Guess that's why it said I already had it installed. But what I had installed was 11.0.08 for XI not for Acrobat. This really boggles my mind at times. Well guess I won't worry about it. I have no intention of changing XP anytime soon. So far any e-books on cds I have seem to work fine. Thanks for the reply.

I understand that but usually the updates tell you if it won't work with XP. Guess that's why it said I already had it installed. But what I had installed was 11.0.08 for XI not for Acrobat. This really boggles my mind at times. Well guess I won't worry about it. I have no intention of changing XP anytime soon. So far any e-books on cds I have seem to work fine. Thanks for the reply.
PPNSteve 0 solutions 22 answers

Helpful Reply

IMO the plugin update checker should take into consideration the OS of the machine, and based needed updates on that and the latest plugin being checked.

I'm having same problem with Java, Flash and Acrobat (as well as many other generic plugins not even checked)

IMO the plugin update checker should take into consideration the OS of the machine, and based needed updates on that and the latest plugin being checked. I'm having same problem with Java, Flash and Acrobat (as well as many other generic plugins not even checked)
FredMcD
  • Top 10 Contributor
4308 solutions 60514 answers

Any time you want or need to check for upgrades, go to the web site of the True Owne of the program in question.

Flash Player Version 18.0.0.160
https://www.adobe.com/products/flashplayer/distribution3.html

Java Downloads for All Operating Systems


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 45

Any time you want or need to check for upgrades, go to the web site of the True Owne of the program in question. Flash Player '''Version 18.0.0.160<br>https://www.adobe.com/products/flashplayer/distribution3.html''' '''[http://www.java.com/en/download/manual.jsp Java Downloads for All Operating Systems]''' Make sure your Java (Not JavaScript) is up to date '''[http://java.com/en/download/installed.jsp Verify Java and Find Out-of-Date Versions]''' {web link} Version 8 Update 45
PPNSteve 0 solutions 22 answers

FredMcD said

Any time you want or need to check for upgrades, go to the web site of the True Owne of the program in question. Flash Player Version 18.0.0.160
https://www.adobe.com/products/flashplayer/distribution3.html
Java Downloads for All Operating Systems Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link} Version 8 Update 45

That is usually what I do myself.. but Firefox is still thinking some current and updated versions of some plugins are out of date or vulnerable,

''FredMcD [[#answer-748177|said]]'' <blockquote> Any time you want or need to check for upgrades, go to the web site of the True Owne of the program in question. Flash Player '''Version 18.0.0.160<br>https://www.adobe.com/products/flashplayer/distribution3.html''' '''[http://www.java.com/en/download/manual.jsp Java Downloads for All Operating Systems]''' Make sure your Java (Not JavaScript) is up to date '''[http://java.com/en/download/installed.jsp Verify Java and Find Out-of-Date Versions]''' {web link} Version 8 Update 45 </blockquote> That is usually what I do myself.. but Firefox is still thinking some current and updated versions of some plugins are out of date or vulnerable,

Modified by PPNSteve

jscher2000
  • Top 10 Contributor
8838 solutions 72234 answers

Adobe is not offering every point update of Reader for direct download. To get the latest in your series, open your Adobe product and use its Help menu to Check for Updates. That should bring your series XI product up-to-date.

(It surely would be simpler if you could download it!)

Adobe is not offering every point update of Reader for direct download. To get the latest in your series, open your Adobe product and use its Help menu to Check for Updates. That should bring your series XI product up-to-date. (It surely would be simpler if you could download it!)
jscher2000
  • Top 10 Contributor
8838 solutions 72234 answers

PPNSteve said

IMO the plugin update checker should take into consideration the OS of the machine, and based needed updates on that and the latest plugin being checked.

The plugin checker knows what is latest for Windows, MacOS, and for Linux, but not for Windows XP vs. Vista vs. Windows 7, different versions of MacOS, different distributions of Linux, etc. I don't know how much staffing and vendor cooperation would be required to get that much more granular.

''PPNSteve [[#answer-748093|said]]'' <blockquote> IMO the plugin update checker should take into consideration the OS of the machine, and based needed updates on that and the latest plugin being checked.</blockquote> The plugin checker knows what is latest for Windows, MacOS, and for Linux, but not for Windows XP vs. Vista vs. Windows 7, different versions of MacOS, different distributions of Linux, etc. I don't know how much staffing and vendor cooperation would be required to get that much more granular.
the-edmeister
  • Top 25 Contributor
  • Moderator
5420 solutions 40432 answers

PPNSteve said

IMO the plugin update checker should take into consideration the OS of the machine, and based needed updates on that and the latest plugin being checked. ...

The easiest way for Mozilla to handle that could turn out to be no longer supporting an old End Of Life operating system like WinXP, as many companies are doing. Do we really want to go down that road?

''PPNSteve [[#answer-748093|said]]'' <blockquote> IMO the plugin update checker should take into consideration the OS of the machine, and based needed updates on that and the latest plugin being checked. ... </blockquote> The easiest way for Mozilla to handle that could turn out to be '''''no longer supporting''''' an old '''E'''nd '''O'''f '''L'''ife operating system like WinXP, as many companies are doing. Do we really want to go down that road?

Question owner

Debrajean said

My Mozilla plug-in page says my Adobe Reader needs updated. Now I have the latest version XI 11.0.08. It does not need updated but this apparently is the Acrobat version which mine is 11.0.8.4. I don't remember having problems updating before but it is asking something new now when you go to update. It was asking for my system with a lot of choices to pick from. All I have is Windows XP so the only 2 things I saw that I figured were for me would have been Windows XP SP3 or 2 (64-bit). I know I have Windows XP SP3 installed so I picked that. Then it asks for language, picked English, then it asked for version. 2 choices, either Reader 11.0.08 English for Windows or 10.1.4 English for Windows. I knew my Adobe XI was 11.0.08 so I picked that. So when I went to install it said I already had it and finished. Still plug-in says it needs updating. Was I supposed to pick 10.1.4 English for Windows instead? They never asked these questions before. So I am at a loss. Technically I have Adobe XI 11.0.08 and this new one is called Adobe Acrobat Reader DC which can work on all devices (of which I have none). So perhaps I don't need to worry about it. I don't know. Thought I'd throw this out there for anyone who could help me. Also my Avast program says my Adobe Reader does not need updated but we're talking about the actual program, not the Acrobat part which I guess is different. Same deal with my Java. Since I have XP the next update was for Version 8 but it said I could go ahead and install but it may not work now with XP. So I haven't bothered doing that and left it with Java 7 update 76. Well thanks if anyone can let me know if I picked the wrong thing or not to worry about it.

jscher2000 said

Adobe is not offering every point update of Reader for direct download. To get the latest in your series, open your Adobe product and use its Help menu to Check for Updates. That should bring your series XI product up-to-date. (It surely would be simpler if you could download it!)

FredMcD said

If the web site says you are up to date, don't worry about it. This is a known issue with the plugin checker.
''Debrajean [[#question-1056953|said]]'' <blockquote> My Mozilla plug-in page says my Adobe Reader needs updated. Now I have the latest version XI 11.0.08. It does not need updated but this apparently is the Acrobat version which mine is 11.0.8.4. I don't remember having problems updating before but it is asking something new now when you go to update. It was asking for my system with a lot of choices to pick from. All I have is Windows XP so the only 2 things I saw that I figured were for me would have been Windows XP SP3 or 2 (64-bit). I know I have Windows XP SP3 installed so I picked that. Then it asks for language, picked English, then it asked for version. 2 choices, either Reader 11.0.08 English for Windows or 10.1.4 English for Windows. I knew my Adobe XI was 11.0.08 so I picked that. So when I went to install it said I already had it and finished. Still plug-in says it needs updating. Was I supposed to pick 10.1.4 English for Windows instead? They never asked these questions before. So I am at a loss. Technically I have Adobe XI 11.0.08 and this new one is called Adobe Acrobat Reader DC which can work on all devices (of which I have none). So perhaps I don't need to worry about it. I don't know. Thought I'd throw this out there for anyone who could help me. Also my Avast program says my Adobe Reader does not need updated but we're talking about the actual program, not the Acrobat part which I guess is different. Same deal with my Java. Since I have XP the next update was for Version 8 but it said I could go ahead and install but it may not work now with XP. So I haven't bothered doing that and left it with Java 7 update 76. Well thanks if anyone can let me know if I picked the wrong thing or not to worry about it. </blockquote> ''jscher2000 [[#answer-748194|said]]'' <blockquote> Adobe is not offering every point update of Reader for direct download. To get the latest in your series, open your Adobe product and use its Help menu to Check for Updates. That should bring your series XI product up-to-date. (It surely would be simpler if you could download it!) </blockquote> ''FredMcD [[#answer-716522|said]]'' <blockquote> If the web site says you are up to date, don't worry about it. This is a known issue with the plugin checker. </blockquote>

Question owner

Yes, I've not been worrying about it lately. Thanks FredMcD!

Yes, I've not been worrying about it lately. Thanks FredMcD!

Question owner

James said

The issue is Not with the Plugin check so much but due to you using the old Windows XP. For WinXP that last version was 11.0.8 while for Windows 7 and 8 it is 11.0.10 and DC version. http://get.adobe.com/reader/otherversions/
''James [[#answer-716567|said]]'' <blockquote> The issue is Not with the Plugin check so much but due to you using the old Windows XP. For WinXP that last version was 11.0'''.8''' while for Windows 7 and 8 it is 11.0'''.10 '''and DC version. http://get.adobe.com/reader/otherversions/ </blockquote>

Question owner

Thanks I was starting to figure that one out.

Thanks I was starting to figure that one out.

Question owner

FredMcD said

Any time you want or need to check for upgrades, go to the web site of the True Owne of the program in question. Flash Player Version 18.0.0.160
https://www.adobe.com/products/flashplayer/distribution3.html
Java Downloads for All Operating Systems Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link} Version 8 Update 45
''FredMcD [[#answer-748177|said]]'' <blockquote> Any time you want or need to check for upgrades, go to the web site of the True Owne of the program in question. Flash Player '''Version 18.0.0.160<br>https://www.adobe.com/products/flashplayer/distribution3.html''' '''[http://www.java.com/en/download/manual.jsp Java Downloads for All Operating Systems]''' Make sure your Java (Not JavaScript) is up to date '''[http://java.com/en/download/installed.jsp Verify Java and Find Out-of-Date Versions]''' {web link} Version 8 Update 45 </blockquote>

Question owner

Yeah, I've been going to those. But like I said since I have Windows XP it tells me that if I upload Java 8 update 45 it might not work well so I've updated to the latest Java 7, I believe I now have version 7 update 80. So far no problems that I can tell. I'm just having monitor black out issues right now which are more important that my cousin and I are trying to figure out the cause.

Yeah, I've been going to those. But like I said since I have Windows XP it tells me that if I upload Java 8 update 45 it might not work well so I've updated to the latest Java 7, I believe I now have version 7 update 80. So far no problems that I can tell. I'm just having monitor black out issues right now which are more important that my cousin and I are trying to figure out the cause.

Question owner

jscher2000 said

Adobe is not offering every point update of Reader for direct download. To get the latest in your series, open your Adobe product and use its Help menu to Check for Updates. That should bring your series XI product up-to-date. (It surely would be simpler if you could download it!)
''jscher2000 [[#answer-748194|said]]'' <blockquote> Adobe is not offering every point update of Reader for direct download. To get the latest in your series, open your Adobe product and use its Help menu to Check for Updates. That should bring your series XI product up-to-date. (It surely would be simpler if you could download it!) </blockquote>

Question owner

Yes, I've been doing that and so far it says no updates available and I'm current. So I'm just not worrying about it any longer as it seems to read all my pdfs fine. Thanks!

Yes, I've been doing that and so far it says no updates available and I'm current. So I'm just not worrying about it any longer as it seems to read all my pdfs fine. Thanks!

Question owner

the-edmeister said

PPNSteve said
IMO the plugin update checker should take into consideration the OS of the machine, and based needed updates on that and the latest plugin being checked. ...

The easiest way for Mozilla to handle that could turn out to be no longer supporting an old End Of Life operating system like WinXP, as many companies are doing. Do we really want to go down that road?

''the-edmeister [[#answer-748204|said]]'' <blockquote> ''PPNSteve [[#answer-748093|said]]'' <blockquote> IMO the plugin update checker should take into consideration the OS of the machine, and based needed updates on that and the latest plugin being checked. ... </blockquote> The easiest way for Mozilla to handle that could turn out to be '''''no longer supporting''''' an old '''E'''nd '''O'''f '''L'''ife operating system like WinXP, as many companies are doing. Do we really want to go down that road? </blockquote>

Question owner

I've been finding out that the right hand does not know what's going on with the left hand lately. My Avast tells me all systems are updated even though it doesn't match the plug-in checker.

I've been finding out that the right hand does not know what's going on with the left hand lately. My Avast tells me all systems are updated even though it doesn't match the plug-in checker.