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Firefox hangs every time I try to clear cookies.

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Started having issues with getting into games, both on Facebook and other sites, starting yesterday. Have been trouble shooting everything, even my Mac IOS with Apple. (Have no trouble with Safari getting to any website.) So I updated to the latest Firefox, tried to refresh Firefox and have still not been able to clear cookies from history. It hangs and I must then force quit Firefox. In the meantime, I can't get to any of my games on Firefox. (The hanging when I try to clear cookies has happened for months.)

Started having issues with getting into games, both on Facebook and other sites, starting yesterday. Have been trouble shooting everything, even my Mac IOS with Apple. (Have no trouble with Safari getting to any website.) So I updated to the latest Firefox, tried to refresh Firefox and have still not been able to clear cookies from history. It hangs and I must then force quit Firefox. In the meantime, I can't get to any of my games on Firefox. (The hanging when I try to clear cookies has happened for months.)

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.13
  • Coupons Inc., Coupon Printer
  • Provides information about the default web browser
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 17.0 r0
  • iPhoto6

Application

  • Firefox 37.0.1
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:37.0) Gecko/20100101 Firefox/37.0
  • Support URL: https://support.mozilla.org/1/firefox/37.0.1/Darwin/en-US/

Extensions

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x9488
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: ATI Technologies Inc. -- ATI Radeon HD 4670 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
mrbunnylamakins 9 solutions 140 answers

Here try this add-on you might be trying to erase cookies that are currently in use by a tab open.

CookieKeeper :: Add-ons for Firefox https://addons.mozilla.org/en-US/fire.../?src=ss

Here try this add-on you might be trying to erase cookies that are currently in use by a tab open. CookieKeeper :: Add-ons for Firefox [https://addons.mozilla.org/en-US/firefox/addon/cookiekeeper/?src=ss]
cor-el
  • Top 10 Contributor
  • Moderator
17578 solutions 159013 answers

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the currently used Firefox profile folder:

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted. *Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookies files like <b>cookies.sqlite-journal</b> in the Firefox profile folder in case the file cookies.sqlite got corrupted. *http://kb.mozillazine.org/Cookies *https://support.mozilla.org/kb/Deleting+cookies You can use this button to go to the currently used Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) *http://kb.mozillazine.org/Profile_folder_-_Firefox