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Problem with mozglue.dll

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  • 10 have this problem
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  • Last reply by ldbook

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My computer crashed. After I restarted, I attempted to open Thunderbird and received an Thunderbird.exe - Bad Image message. It indicates that mozglue.dll is either not designed to run on Windows or it has an error. Should I attempt to reinstall Thunderbird? Will that result in the loss of my emails?

Thanks for any help!

My computer crashed. After I restarted, I attempted to open Thunderbird and received an Thunderbird.exe - Bad Image message. It indicates that mozglue.dll is either not designed to run on Windows or it has an error. Should I attempt to reinstall Thunderbird? Will that result in the loss of my emails? Thanks for any help!

Chosen solution

yes reinstall. Your crash obviously corrupted the file in question. As mail and program are separate reinstalling does not affect it.

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Chosen Solution

yes reinstall. Your crash obviously corrupted the file in question. As mail and program are separate reinstalling does not affect it.

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ldbook said

My computer crashed. After I restarted, I attempted to open Thunderbird and received an Thunderbird.exe - Bad Image message. It indicates that mozglue.dll is either not designed to run on Windows or it has an error. Should I attempt to reinstall Thunderbird? Will that result in the loss of my emails? Thanks for any help!

All good now. thanks for your help..