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how do I get rid of the chinese characters at the top of the screen?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by mscastel

mscastel
mscastel
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I have seen several responses to this situation, none of them seem to be definitive directions on how to resolve the problem. Is there a step by step process to take to get rid of the problem?

I have seen several responses to this situation, none of them seem to be definitive directions on how to resolve the problem. Is there a step by step process to take to get rid of the problem?

Chosen solution

hello, this is a displaying flaw caused by the mcafee site advisor extension - please try to disable or remove that in case you have it present until there is an update by mcafee that can fix the problem.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 https://community.mcafee.com/thread/76071

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philipp
philipp
  • Moderator
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Chosen Solution

hello, this is a displaying flaw caused by the mcafee site advisor extension - please try to disable or remove that in case you have it present until there is an update by mcafee that can fix the problem.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 https://community.mcafee.com/thread/76071

mscastel
mscastel Question owner
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Thank you! The outline of the steps to take was just what I needed.