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Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem.

Posted

Firefox has been my browser of choice for about 6 years. On 3/16 /15 it stopped working. I tried all of the suggestions. I then completely uninstalled Firefox and Mozilla Maintenance. I restarted and checked my disks and memory. All other browsers: IE, Safari, Chrome & Opera work fine. I installed from Firefox Setup 36.0.3.exe this morning. Same problem. Works for about 5 minutes and then hangs.

Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem.

What can I do?

Firefox has been my browser of choice for about 6 years. On 3/16 /15 it stopped working. I tried all of the suggestions. I then completely uninstalled Firefox and Mozilla Maintenance. I restarted and checked my disks and memory. All other browsers: IE, Safari, Chrome & Opera work fine. I installed from Firefox Setup 36.0.3.exe this morning. Same problem. Works for about 5 minutes and then hangs. Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem. What can I do?

Additional System Details

Installed Plug-ins

none

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.89 Safari/537.36

More Information

Question owner

No answers to this problem in answers.microsoft.com. Have pretty much converted all activity to Chrome, which is a shame because Firefox, when it worked, was so much better, more complete, easier, etc.

No way forward that I can see. .

No answers to this problem in answers.microsoft.com. Have pretty much converted all activity to Chrome, which is a shame because Firefox, when it worked, was so much better, more complete, easier, etc. No way forward that I can see. .
FredMcD
  • Top 10 Contributor
4248 solutions 59413 answers

Ask your own question. That is the place to ask.

Ask your own question. That is the place to ask.
richwalters 1 solutions 104 answers

re-installed: same problem.

What can I do?

This happens regulary when using the "back button" on sites. Firefox 38.0.5 cannot revert to the previous site without a complete hang....."no connection to the server" appears. Tried every darned thing...checked how FF connects to the IE; restet the blighter so many times, fished with add ons, safe mode; tried every permutation without success.

re-installed: same problem. What can I do? This happens regulary when using the "back button" on sites. Firefox 38.0.5 cannot revert to the previous site without a complete hang....."no connection to the server" appears. Tried every darned thing...checked how FF connects to the IE; restet the blighter so many times, fished with add ons, safe mode; tried every permutation without success.
richwalters 1 solutions 104 answers

Oh my...all this is getting worse....HD working overdrive for what ? Cache fills up....delete it ? Noticed FF health time 20 secs; (not good) and now hangs on itself when opening the advanced # network box. Cold reset required, loosing opened programs. The irony is one is spending more time on FF diagnostics than actual usage. Time to change.

Oh my...all this is getting worse....HD working overdrive for what ? Cache fills up....delete it ? Noticed FF health time 20 secs; (not good) and now hangs on itself when opening the advanced # network box. Cold reset required, loosing opened programs. The irony is one is spending more time on FF diagnostics than actual usage. Time to change.
FredMcD
  • Top 10 Contributor
4248 solutions 59413 answers

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

You may have ad / mal-ware. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.