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frequently crashes during spell check

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  • Last reply by Matt

jeffrollason
jeffrollason
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Application Basics Name Thunderbird Version 31.5.0 User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.5.0 Profile Folder Show Folder (Local drive) Application Build ID 20150222233048 Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (none) Local Folders plain passwordCleartext account2 (pop3) pop3.ntlworld.com:110 plain passwordCleartext smtp.ntlworld.com plain none true smtp.ntlworld.com plain none false account3 (pop3) pop3.ntlworld.com:110 plain passwordCleartext smtp.ntlworld.com plain none true account4 (pop3) pop3.ntlworld.com:110 plain passwordCleartext smtp.ntlworld.com plain none true account5 (pop3) pop3.ntlworld.com:110 plain passwordCleartext smtp.ntlworld.com plain none true account7 (imap) mail.aifactory.co.uk:143 alwaysSTARTTLS passwordCleartext mail.aifactory.co.uk:25 alwaysSTARTTLS passwordCleartext true account8 (nntp) Newsletter:119 plain passwordCleartext smtp.ntlworld.com plain none true Crash Reports Report ID Submitted bp-9b98a363-6a7f-43bd-b9fc-5bb442150309 09/03/2015 bp-c8794fa7-7581-43a9-b772-27ab72150209 09/02/2015 bp-6816eb23-9ec6-4209-bd4c-08ff02141019 19/10/2014 bp-7d7996e8-751d-4dee-add3-c8c1e2140820 20/08/2014 bp-13dd025d-8baf-493a-9a05-e04692140724 24/07/2014 Extensions Name Version Enabled ID Lightning 3.3.3 true {e2fda1a4-762b-4020-b5ad-a41df1933103} Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 1048576 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false extensions.lastAppVersion 31.5.0 font.internaluseonly.changed true font.name.monospace.el Consolas font.name.monospace.tr Consolas font.name.monospace.x-baltic Consolas font.name.monospace.x-central-euro Consolas font.name.monospace.x-cyrillic Consolas font.name.monospace.x-unicode Consolas font.name.monospace.x-western Consolas font.name.sans-serif.el Calibri font.name.sans-serif.tr Calibri font.name.sans-serif.x-baltic Calibri font.name.sans-serif.x-central-euro Calibri font.name.sans-serif.x-cyrillic Calibri font.name.sans-serif.x-unicode Calibri font.name.sans-serif.x-western Calibri font.name.serif.el Cambria font.name.serif.tr Cambria font.name.serif.x-baltic Cambria font.name.serif.x-central-euro Cambria font.name.serif.x-cyrillic Cambria font.name.serif.x-unicode Cambria font.name.serif.x-western Cambria font.size.fixed.el 14 font.size.fixed.tr 14 font.size.fixed.x-baltic 14 font.size.fixed.x-central-euro 14 font.size.fixed.x-cyrillic 14 font.size.fixed.x-unicode 14 font.size.fixed.x-western 14 font.size.variable.el 17 font.size.variable.tr 17 font.size.variable.x-baltic 17 font.size.variable.x-central-euro 17 font.size.variable.x-cyrillic 17 font.size.variable.x-unicode 17 gfx.direct3d.last_used_feature_level_idx 0 mail.openMessageBehavior.version 1 mail.winsearch.firstRunDone true mailnews.database.global.datastore.id 3302126b-3358-41ca-8243-2a8d090323c network.cookie.prefsMigrated true places.database.lastMaintenance 1426082993 places.history.expiration.transient_current_max_pages 77496 plugin.importedState true print.printer_Canon_iX6500_series.print_bgcolor false print.printer_Canon_iX6500_series.print_bgimages false print.printer_Canon_iX6500_series.print_colorspace print.printer_Canon_iX6500_series.print_command print.printer_Canon_iX6500_series.print_downloadfonts false print.printer_Canon_iX6500_series.print_duplex 0 print.printer_Canon_iX6500_series.print_edge_bottom 0 print.printer_Canon_iX6500_series.print_edge_left 0 print.printer_Canon_iX6500_series.print_edge_right 0 print.printer_Canon_iX6500_series.print_edge_top 0 print.printer_Canon_iX6500_series.print_evenpages true print.printer_Canon_iX6500_series.print_footercenter print.printer_Canon_iX6500_series.print_footerleft &PT print.printer_Canon_iX6500_series.print_footerright &D print.printer_Canon_iX6500_series.print_headercenter print.printer_Canon_iX6500_series.print_headerleft &T print.printer_Canon_iX6500_series.print_headerright &U print.printer_Canon_iX6500_series.print_in_color true print.printer_Canon_iX6500_series.print_margin_bottom 0.5 print.printer_Canon_iX6500_series.print_margin_left 0.5 print.printer_Canon_iX6500_series.print_margin_right 0.5 print.printer_Canon_iX6500_series.print_margin_top 0.5 print.printer_Canon_iX6500_series.print_oddpages true print.printer_Canon_iX6500_series.print_orientation 0 print.printer_Canon_iX6500_series.print_page_delay 50 print.printer_Canon_iX6500_series.print_paper_data 9 print.printer_Canon_iX6500_series.print_paper_height 11.00 print.printer_Canon_iX6500_series.print_paper_name print.printer_Canon_iX6500_series.print_paper_size_type 0 print.printer_Canon_iX6500_series.print_paper_size_unit 1 print.printer_Canon_iX6500_series.print_paper_width 8.50 print.printer_Canon_iX6500_series.print_plex_name print.printer_Canon_iX6500_series.print_resolution 0 print.printer_Canon_iX6500_series.print_resolution_name print.printer_Canon_iX6500_series.print_reversed false print.printer_Canon_iX6500_series.print_scaling 1.00 print.printer_Canon_iX6500_series.print_shrink_to_fit true print.printer_Canon_iX6500_series.print_to_file false print.printer_Canon_iX6500_series.print_unwriteable_margin_bottom 0 print.printer_Canon_iX6500_series.print_unwriteable_margin_left 0 print.printer_Canon_iX6500_series.print_unwriteable_margin_right 0 print.printer_Canon_iX6500_series.print_unwriteable_margin_top 0 Graphics Adapter Description AMD Radeon HD 6450 Vendor ID 0x1002 Device ID 0x6779 Adapter RAM 1024 Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Driver Version 8.850.0.0 Driver Date 4-19-2011 Direct2D Enabled true DirectWrite Enabled true (6.2.9200.16492) ClearType Parameters ClearType parameters not found WebGL Renderer false GPU Accelerated Windows 2/2 Direct3D 10 AzureCanvasBackend direct2d AzureSkiaAccelerated 0 AzureFallbackCanvasBackend cairo AzureContentBackend direct2d JavaScript Incremental GC 1 Accessibility Activated 0 Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.10.6 4.10.6 NSS 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC NSS Util 3.16.2.3 3.16.2.3 NSS SSL 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC NSS S/MIME 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC

Application Basics Name Thunderbird Version 31.5.0 User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.5.0 Profile Folder Show Folder (Local drive) Application Build ID 20150222233048 Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (none) Local Folders plain passwordCleartext account2 (pop3) pop3.ntlworld.com:110 plain passwordCleartext smtp.ntlworld.com plain none true smtp.ntlworld.com plain none false account3 (pop3) pop3.ntlworld.com:110 plain passwordCleartext smtp.ntlworld.com plain none true account4 (pop3) pop3.ntlworld.com:110 plain passwordCleartext smtp.ntlworld.com plain none true account5 (pop3) pop3.ntlworld.com:110 plain passwordCleartext smtp.ntlworld.com plain none true account7 (imap) mail.aifactory.co.uk:143 alwaysSTARTTLS passwordCleartext mail.aifactory.co.uk:25 alwaysSTARTTLS passwordCleartext true account8 (nntp) Newsletter:119 plain passwordCleartext smtp.ntlworld.com plain none true Crash Reports Report ID Submitted bp-9b98a363-6a7f-43bd-b9fc-5bb442150309 09/03/2015 bp-c8794fa7-7581-43a9-b772-27ab72150209 09/02/2015 bp-6816eb23-9ec6-4209-bd4c-08ff02141019 19/10/2014 bp-7d7996e8-751d-4dee-add3-c8c1e2140820 20/08/2014 bp-13dd025d-8baf-493a-9a05-e04692140724 24/07/2014 Extensions Name Version Enabled ID Lightning 3.3.3 true {e2fda1a4-762b-4020-b5ad-a41df1933103} Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 1048576 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false extensions.lastAppVersion 31.5.0 font.internaluseonly.changed true font.name.monospace.el Consolas font.name.monospace.tr Consolas font.name.monospace.x-baltic Consolas font.name.monospace.x-central-euro Consolas font.name.monospace.x-cyrillic Consolas font.name.monospace.x-unicode Consolas font.name.monospace.x-western Consolas font.name.sans-serif.el Calibri font.name.sans-serif.tr Calibri font.name.sans-serif.x-baltic Calibri font.name.sans-serif.x-central-euro Calibri font.name.sans-serif.x-cyrillic Calibri font.name.sans-serif.x-unicode Calibri font.name.sans-serif.x-western Calibri font.name.serif.el Cambria font.name.serif.tr Cambria font.name.serif.x-baltic Cambria font.name.serif.x-central-euro Cambria font.name.serif.x-cyrillic Cambria font.name.serif.x-unicode Cambria font.name.serif.x-western Cambria font.size.fixed.el 14 font.size.fixed.tr 14 font.size.fixed.x-baltic 14 font.size.fixed.x-central-euro 14 font.size.fixed.x-cyrillic 14 font.size.fixed.x-unicode 14 font.size.fixed.x-western 14 font.size.variable.el 17 font.size.variable.tr 17 font.size.variable.x-baltic 17 font.size.variable.x-central-euro 17 font.size.variable.x-cyrillic 17 font.size.variable.x-unicode 17 gfx.direct3d.last_used_feature_level_idx 0 mail.openMessageBehavior.version 1 mail.winsearch.firstRunDone true mailnews.database.global.datastore.id 3302126b-3358-41ca-8243-2a8d090323c network.cookie.prefsMigrated true places.database.lastMaintenance 1426082993 places.history.expiration.transient_current_max_pages 77496 plugin.importedState true print.printer_Canon_iX6500_series.print_bgcolor false print.printer_Canon_iX6500_series.print_bgimages false print.printer_Canon_iX6500_series.print_colorspace print.printer_Canon_iX6500_series.print_command print.printer_Canon_iX6500_series.print_downloadfonts false print.printer_Canon_iX6500_series.print_duplex 0 print.printer_Canon_iX6500_series.print_edge_bottom 0 print.printer_Canon_iX6500_series.print_edge_left 0 print.printer_Canon_iX6500_series.print_edge_right 0 print.printer_Canon_iX6500_series.print_edge_top 0 print.printer_Canon_iX6500_series.print_evenpages true print.printer_Canon_iX6500_series.print_footercenter print.printer_Canon_iX6500_series.print_footerleft &PT print.printer_Canon_iX6500_series.print_footerright &D print.printer_Canon_iX6500_series.print_headercenter print.printer_Canon_iX6500_series.print_headerleft &T print.printer_Canon_iX6500_series.print_headerright &U print.printer_Canon_iX6500_series.print_in_color true print.printer_Canon_iX6500_series.print_margin_bottom 0.5 print.printer_Canon_iX6500_series.print_margin_left 0.5 print.printer_Canon_iX6500_series.print_margin_right 0.5 print.printer_Canon_iX6500_series.print_margin_top 0.5 print.printer_Canon_iX6500_series.print_oddpages true print.printer_Canon_iX6500_series.print_orientation 0 print.printer_Canon_iX6500_series.print_page_delay 50 print.printer_Canon_iX6500_series.print_paper_data 9 print.printer_Canon_iX6500_series.print_paper_height 11.00 print.printer_Canon_iX6500_series.print_paper_name print.printer_Canon_iX6500_series.print_paper_size_type 0 print.printer_Canon_iX6500_series.print_paper_size_unit 1 print.printer_Canon_iX6500_series.print_paper_width 8.50 print.printer_Canon_iX6500_series.print_plex_name print.printer_Canon_iX6500_series.print_resolution 0 print.printer_Canon_iX6500_series.print_resolution_name print.printer_Canon_iX6500_series.print_reversed false print.printer_Canon_iX6500_series.print_scaling 1.00 print.printer_Canon_iX6500_series.print_shrink_to_fit true print.printer_Canon_iX6500_series.print_to_file false print.printer_Canon_iX6500_series.print_unwriteable_margin_bottom 0 print.printer_Canon_iX6500_series.print_unwriteable_margin_left 0 print.printer_Canon_iX6500_series.print_unwriteable_margin_right 0 print.printer_Canon_iX6500_series.print_unwriteable_margin_top 0 Graphics Adapter Description AMD Radeon HD 6450 Vendor ID 0x1002 Device ID 0x6779 Adapter RAM 1024 Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Driver Version 8.850.0.0 Driver Date 4-19-2011 Direct2D Enabled true DirectWrite Enabled true (6.2.9200.16492) ClearType Parameters ClearType parameters not found WebGL Renderer false GPU Accelerated Windows 2/2 Direct3D 10 AzureCanvasBackend direct2d AzureSkiaAccelerated 0 AzureFallbackCanvasBackend cairo AzureContentBackend direct2d JavaScript Incremental GC 1 Accessibility Activated 0 Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.10.6 4.10.6 NSS 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC NSS Util 3.16.2.3 3.16.2.3 NSS SSL 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC NSS S/MIME 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC

All Replies (1)

Matt
Matt
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close this one in favor of https://support.mozilla.org/en-US/questions/1053089 I suppose