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"Plugin-container.exe has stopped working" error during installation of Firefox 36.0 via SCCM if Firefox is open during the installation.

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  • Last reply by askff01

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During the installation of Firefox 36.0 via SCCM (System Center Configuration Manager), if the previously installed version of Firefox is Open during the new installation, an error is displayed, "Plugin-container.exe has stopped working. A problem caused the program to stop working correctly. Please close the program". This issue only occurs if Firefox is open during installation, otherwise the installation is successful. Note: I have included a taskkill for "firefox.exe" in my install script to stop Firefox if it is running.

During the installation of Firefox 36.0 via SCCM (System Center Configuration Manager), if the previously installed version of Firefox is Open during the new installation, an error is displayed, "Plugin-container.exe has stopped working. A problem caused the program to stop working correctly. Please close the program". This issue only occurs if Firefox is open during installation, otherwise the installation is successful. Note: I have included a taskkill for "firefox.exe" in my install script to stop Firefox if it is running.

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There is new logic in Firefox 36 to monitor for shutdown hangs so that the Mozilla Crash Reporter can capture data. This might have changed the effect of the task kill, I'm not sure. Perhaps you should kill plugin-container.exe first before firefox.exe? I'm not familiar with SCCM and whether it might have some more graceful method of shutting down an application.

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i think f 36 has a lot of problems. try to change version

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Chosen Solution

There is new logic in Firefox 36 to monitor for shutdown hangs so that the Mozilla Crash Reporter can capture data. This might have changed the effect of the task kill, I'm not sure. Perhaps you should kill plugin-container.exe first before firefox.exe? I'm not familiar with SCCM and whether it might have some more graceful method of shutting down an application.

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Thank You! This has actually been an issue with previous versions of Firefox as well, so I know that it's not an issue with Firefox 36 specifically. I was just thinking about whether killing the "plugin-container.exe" may solve the problem because when the error pops up and you manually select the option to "Close the Program", the install goes on and is successful. I will try this. Thanks again.