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I have a folder that I can't delete (in "Properties" it shows a blank for "Location")

  • 5 replies
  • 2 have this problem
  • 3 views
  • Last reply by qoqup

qoqup
qoqup

In Thunderbird I have a sub-folder that I am unable to delete (or perform any other action on). Nor can I delete any folders higher up the tree that contains this folder. In "Properties" it is shown as having no "Location". I need to delete it as I believe that it is preventing me from making a backup of Thunderbird (using MozBackup). How can I remove this folder ?

In Thunderbird I have a sub-folder that I am unable to delete (or perform any other action on). Nor can I delete any folders higher up the tree that contains this folder. In "Properties" it is shown as having no "Location". I need to delete it as I believe that it is preventing me from making a backup of Thunderbird (using MozBackup). How can I remove this folder ?

Chosen solution

Thank you Gnospen and Zenos for your contributions. I could not repair the problem with the "Repair" function at any level of the tree. Eventually I decide to live with the problem and copied the profile folder contained in the "Username\AppData\Roaming\Thunderbird\Profiles" Folder. I then copied that to the same location on my new PC (having first deleted the existing equivalent folder on there). I then edited "profiles.ini" to point at the copied-over profiles folder. I discovered that the sub-folder I had the problem with now had a location and I could access its contents too. A very useful (but unexpected) result !!!

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All Replies (5)

Gnospen
Gnospen

Try right click on the folder and choose properties then repair

Modified by Gnospen

qoqup
qoqup Question owner

Hi Gnospen. Thanks for the reply. Unfortunately I had tried that, but it did not make any difference.

Zenos
Zenos

Have you tried Repair on the parent folder?

Gnospen
Gnospen

Try this with Tbird not running Make a copy of your entire profile. (for safety) Open the profile Delete panacea.dat open MAIL and Local folders delete all *.msf (don't touch does without extension) in the tree down to your obstructive folder. 

restart Tbird
qoqup
qoqup Question owner

Chosen Solution

Thank you Gnospen and Zenos for your contributions. I could not repair the problem with the "Repair" function at any level of the tree. Eventually I decide to live with the problem and copied the profile folder contained in the "Username\AppData\Roaming\Thunderbird\Profiles" Folder. I then copied that to the same location on my new PC (having first deleted the existing equivalent folder on there). I then edited "profiles.ini" to point at the copied-over profiles folder. I discovered that the sub-folder I had the problem with now had a location and I could access its contents too. A very useful (but unexpected) result !!!