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Changing the settings on firefox software rendering instead of gpu

  • 2 replies
  • 1 has this problem
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  • Last reply by Jennifer

Hello! I have Windows 8.1 and I’m trying to make changes to my internet options. I can’t see any emotion smileys at all on facebook and I’m using firefox. I have heard that this will help: go into internet options, advanced tab, tick the box at the top that says software rendering instead of gpu.

But when I go to the settings I think my computer thinks I’m using internet explorer even though I have set firefox as my default browser.

I don’t know how I should do to get the settings iI wrote above in firefox. There were not in Firefox -> Tools -> Settings either. Do you know how I should do to make this settings or any other settings that will make me see the smileys again? English is not my mother language so I hope all the words I wrote were right.

Thank you!

Hello! I have Windows 8.1 and I’m trying to make changes to my internet options. I can’t see any emotion smileys at all on facebook and I’m using firefox. I have heard that this will help: go into internet options, advanced tab, tick the box at the top that says software rendering instead of gpu. But when I go to the settings I think my computer thinks I’m using internet explorer even though I have set firefox as my default browser. I don’t know how I should do to get the settings iI wrote above in firefox. There were not in Firefox -> Tools -> Settings either. Do you know how I should do to make this settings or any other settings that will make me see the smileys again? English is not my mother language so I hope all the words I wrote were right. Thank you!

Chosen solution

hi jennifer, what is called "software rendering" in internet explorer, you can can get in firefox when you go to the firefox menu ≡ > options > advanced > general and disable hardware acceleration in that panel (that setting will take a restart of the browser to take effect).

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All Replies (2)

Chosen Solution

hi jennifer, what is called "software rendering" in internet explorer, you can can get in firefox when you go to the firefox menu ≡ > options > advanced > general and disable hardware acceleration in that panel (that setting will take a restart of the browser to take effect).

Thank you so much, that worked! :)