can I get rid of 36? It installed an update and now firefox does not work at all
firefox 36 is seriously broken
It updated on my computer and now does not work at all. I've tried all the suggestions and no help.....going back to IE
Chosen solution
Hi wskossack, I am sorry to hear that you are having problems with Firefox 36. I am also sorry that we have not been able to get that working for you yet.
If what you really want is to uninstall Firefox we can do that. Of course I have to ask if you would be willing to let my help you to get the most up to date version of Firefox working. But, Firefox is all about the ability to customize. If you want we can install the last version of Firefox and you can use that until the next version comes out or while we work to get Firefox 36 working for you. I will try to cover every option in my reply.
First I will cover uninstalling Firefox. If you want to look at the article click here this can be done in about 7 steps
I would recommend that you completely uninstall Firefox and install it again. This will most likely fix any problems you have right now. Because you are asking how to do this I am going to assume that you have not tried this.
If you have Vista or Windows 7:
1) close any open Firefox windows.
2) from the start menu click on control panel
3) click on uninstall a program
4) from this list chose Firefox
5) click on uninstall (this is located turds the top) If the Uninstall Wizard does not run, you can start it manually by running helper.exe, which is located in one of these locations by default: (32-bit Windows) C:\Program Files\Mozilla Firefox\uninstall\helper.exe (64-bit Windows) C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe
6) in the Firefox uninstall wizard click next and on the next page click uninstall then click finish
7) to remove other files and folders that may not be removed by the uninstall, you must manually delete the Firefox installation folder, which is located in one of these locations by default:
(32-bit Windows) C:\Program Files\Mozilla Firefox (64-bit Windows) C:\Program Files (x86)\Mozilla Firefox
The uninstaller does not remove any user data such as history or bookmarks. To completely remove this data, you must manually delete the Firefox folder containing your user profile:
Click the Windows Start button.
Type %APPDATA% in the search field and press enter to open the hidden Roaming folder.
Open the Mozilla folder
.
Delete the Firefox folder.
Now I am going to go over how to get the last version of Firefox installed on your computer. If you want to look at the article click here . If you decide that this is what you want to do please look at the article for some impotent security information.
Firefox 35.0.1 was the last version of Firefox and you can get it by clicking here . The link is also in the article. If you do this you will have to disable the auto update. To do this go to options, then go to advance. Under advance there will be a sub tab. You want to go to update. Then you can select to never check or to have it tell you when there is an update.
So the only thing left is for me to help you with any problems you are having with Firefox 36. I hope you will give me a chance. In any case, if you need any more information or help with anything that I went over please let me know.
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Chosen Solution
Hi wskossack, I am sorry to hear that you are having problems with Firefox 36. I am also sorry that we have not been able to get that working for you yet.
If what you really want is to uninstall Firefox we can do that. Of course I have to ask if you would be willing to let my help you to get the most up to date version of Firefox working. But, Firefox is all about the ability to customize. If you want we can install the last version of Firefox and you can use that until the next version comes out or while we work to get Firefox 36 working for you. I will try to cover every option in my reply.
First I will cover uninstalling Firefox. If you want to look at the article click here this can be done in about 7 steps
I would recommend that you completely uninstall Firefox and install it again. This will most likely fix any problems you have right now. Because you are asking how to do this I am going to assume that you have not tried this.
If you have Vista or Windows 7:
1) close any open Firefox windows.
2) from the start menu click on control panel
3) click on uninstall a program
4) from this list chose Firefox
5) click on uninstall (this is located turds the top) If the Uninstall Wizard does not run, you can start it manually by running helper.exe, which is located in one of these locations by default: (32-bit Windows) C:\Program Files\Mozilla Firefox\uninstall\helper.exe (64-bit Windows) C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe
6) in the Firefox uninstall wizard click next and on the next page click uninstall then click finish
7) to remove other files and folders that may not be removed by the uninstall, you must manually delete the Firefox installation folder, which is located in one of these locations by default:
(32-bit Windows) C:\Program Files\Mozilla Firefox (64-bit Windows) C:\Program Files (x86)\Mozilla Firefox
The uninstaller does not remove any user data such as history or bookmarks. To completely remove this data, you must manually delete the Firefox folder containing your user profile:
Click the Windows Start button.
Type %APPDATA% in the search field and press enter to open the hidden Roaming folder.
Open the Mozilla folder
.
Delete the Firefox folder.
Now I am going to go over how to get the last version of Firefox installed on your computer. If you want to look at the article click here . If you decide that this is what you want to do please look at the article for some impotent security information.
Firefox 35.0.1 was the last version of Firefox and you can get it by clicking here . The link is also in the article. If you do this you will have to disable the auto update. To do this go to options, then go to advance. Under advance there will be a sub tab. You want to go to update. Then you can select to never check or to have it tell you when there is an update.
So the only thing left is for me to help you with any problems you are having with Firefox 36. I hope you will give me a chance. In any case, if you need any more information or help with anything that I went over please let me know.