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Firefox crashes


when I play farmville 2 It loads slow and I may be on the came for a minute or two and then it crashes.

when I play farmville 2 It loads slow and I may be on the came for a minute or two and then it crashes.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version
  • 5.1.31211.0


  • Firefox 35.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:35.0) Gecko/20100101 Firefox/35.0
  • Support URL: https://support.mozilla.org/1/firefox/35.0.1/WINNT/en-US/


  • McAfee Security Scan Plus 1.0 ({e4f94d1e-2f53-401e-8885-681602c0ddd8}) (Inactive)
  • Webroot Filtering Extension (webrootsecure@webroot.com) (Inactive)


  • incrementalGCEnabled: True


  • adapterDescription: Intel(R) G33/G31 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x29c2
  • adapterDeviceID2:
  • adapterDrivers: igdumdx32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 020d1028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 9-23-2009
  • driverDate2:
  • driverVersion:
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedDriver']
  • numTotalWindows: 1
  • webglRendererMessage: [u'blockedDriver']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences


  • User JS: No
  • Accessibility: Yes
guigs 1072 solutions 11697 answers
First please make sure that all of your addons and plugins are up to date: *[[Flash Plugin - Keep it up to date and troubleshoot problems]] *[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] If it is the Flash plugin that has crashed: *[[Adobe Flash plugin has crashed - Prevent it from happening again]]