X
Tap here to go to the mobile version of the site.

Support Forum

ssl_error_no_cypher_overlap what does this mean?

Posted

Cannot communicate with peer no common encryption algerithimth(s) Spelling maybe incorrect! error code ssl_error_no_cypher_overlap authenticity of received data could not be found

I don't do technical and this is all foreign to me , no idea. Just trying to do the National Lottery which I have done before, all else seems ok. Will not let me into this site

Help needed please

Cannot communicate with peer no common encryption algerithimth(s) Spelling maybe incorrect! error code ssl_error_no_cypher_overlap authenticity of received data could not be found I don't do technical and this is all foreign to me , no idea. Just trying to do the National Lottery which I have done before, all else seems ok. Will not let me into this site Help needed please

Chosen solution

You can check the ssl and tls prefs on the about:config page. If any ssl or tls pref is bold (user set) then right-click that pref and choose "Reset" to reset the pref to the default value. Paste this regular expression in the Search bar at the top of the about:config page:

  • /security.*ssl|security.*tls/

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.


You can also try to delete the cert8.db file in the Firefox profile folder to remove all intermediate certificates that Firefox automatically stores when you visit a web server.

You can use this button to go to the currently used Firefox profile folder:

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Shockwave Flash 16.0 r0
  • Google Update
  • 5.1.30514.0
  • Motive Plugin for Mozilla Browsers
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:13.0) Gecko/20100101 Firefox/13.0.1

More Information

philipp
  • Top 25 Contributor
  • Moderator
5150 solutions 22807 answers

hello tandy, you're using a very outdated version of the browser. please update firefox to the latest version and see if this can address the problem.

hello tandy, you're using a very outdated version of the browser. please [https://www.mozilla.org/firefox/update/ update firefox to the latest version] and see if this can address the problem.

Question owner

I am trying to update but unable to do this for some reason, when it says download now it checks the files and that is it. Still getting I need to upgrade but how??

I am trying to update but unable to do this for some reason, when it says download now it checks the files and that is it. Still getting I need to upgrade but how??
philipp
  • Top 25 Contributor
  • Moderator
5150 solutions 22807 answers

after you have downloaded the setup file and it has been checked can you run the installer by double-clicking it in the download manager (can be opened by pressing ctrl+J)?

after you have downloaded the setup file and it has been checked can you run the installer by double-clicking it in the download manager (can be opened by pressing ctrl+J)?

Question owner

I have been out in the freezing weather and bought my lottery ticket!!

I will wait till my son comes over, he does technical things. So far nothing seems to work, no boxes come up to press run or install.

Will leave it for now

Thanks

I have been out in the freezing weather and bought my lottery ticket!! I will wait till my son comes over, he does technical things. So far nothing seems to work, no boxes come up to press run or install. Will leave it for now Thanks
cor-el
  • Top 10 Contributor
  • Moderator
16650 solutions 150490 answers

Chosen Solution

You can check the ssl and tls prefs on the about:config page. If any ssl or tls pref is bold (user set) then right-click that pref and choose "Reset" to reset the pref to the default value. Paste this regular expression in the Search bar at the top of the about:config page:

  • /security.*ssl|security.*tls/

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.


You can also try to delete the cert8.db file in the Firefox profile folder to remove all intermediate certificates that Firefox automatically stores when you visit a web server.

You can use this button to go to the currently used Firefox profile folder:

You can check the <b>ssl</b> and <b>tls</b> prefs on the about:config page. If any ssl or tls pref is bold (user set) then right-click that pref and choose "Reset" to reset the pref to the default value. Paste this regular expression in the Search bar at the top of the about:config page: *<b>/security.*ssl|security.*tls/</b> You can open the <b>about:config</b> page via the location/address bar. You can accept the warning and click "I'll be careful" to continue. *http://kb.mozillazine.org/about:config ---- You can also try to delete the cert8.db file in the Firefox profile folder to remove all intermediate certificates that Firefox automatically stores when you visit a web server. You can use this button to go to the currently used Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Open Containing Folder *http://kb.mozillazine.org/Profile_folder_-_Firefox